Senior Strategic Consultant Professional Services

Overview
As a Senior Strategic Consultant in Contentsquare’s Professional Services, you’ll guide enterprise customers through strategic, analytical, and enablement engagements to turn digital experience data into measurable outcomes. You’ll lead defined projects and manage ongoing services, collaborating with CSMs, Sales, and cross‑functional teams. You’ll translate analytics into actionable recommendations and help customers build useful use cases and roadmaps. This role combines consulting leadership with hands-on digital analytics mastery to drive customer value at scale.
Retribuzione / Benefits Virtual onboarding
Hybrid and remote work policies
Generous paid time-off
Lifestyle allowance
Stock options for full-time employees
Employee Resource Groups
Responsabilità Lead strategic consulting and analytics engagements from discovery to completion
Serve as principal operational contact for delivered services
Define objectives, scope, milestones, and success criteria
Develop delivery plans, prioritize work, manage risks and stakeholders
Lead and own managed-services engagements and delivery roadmaps
Coordinate Data Analysts, UX Consultants, Implementers, Trainers, and other specialists
Escalate delivery risks or blockers and maintain momentum
Ensure customers derive measurable value from engagements
Apply Contentsquare expertise to analyze data and provide insights
Prepare analyses, executive readouts, workshops, and training sessions
Help customers define use cases, measurement approaches, and roadmaps
Assess data collection, quality, and measurement frameworks
Use digital analytics tools to support evidence-based decisions
Demonstrate how analytics connects with broader data ecosystems
Communicate complex analytics to diverse stakeholders
Partner with Customer Success and Sales; contribute to PS standards
Identify risks and opportunities in adoption, milestones, and usage
Surface expansion opportunities to cross-sell Conte ntsquare capabilities
Contribute to reusable methods, templates, and thought leadership
Stay current on analytics, AI, data ecosystems, and CX measurement
Share knowledge with the PS team to strengthen capabilities
Requisiti fondamentali 5–6 years in management/strategic/digital consulting or similar advisory roles
Experience with large enterprise customers and complex stakeholder management
Proven project/workstream delivery from discovery to delivery
Strong client-facing communication and workshop facilitation skills
Structured thinking and strong problem-solving to frame ambiguous challenges
Practical experience with digital analytics, BI, conversion optimization, or related data products
Familiarity with Google Analytics and/or Adobe Analytics; experience with Contentsquare valued
Understanding of tagging, data quality, measurement frameworks, and data structures
Ability to interpret data and translate into clear recommendations
Ability to work with both business and technical stakeholders
Strong PM skills: planning, prioritization, risk management, escalation
Ability to work independently across one-off and recurring engagements
Comfort collaborating with CSM, Sales, Data Analysts, UX Consultants, Implementers
Interest in AI, data flows, data warehouses/lakes, APIs, and modern analytics ecosystems
Ability to use AI tools to improve work while maintaining confidentiality
Fluent in French and English; able to lead discussions in French
Willingness to travel occasionally; available for French or Central European hours
Excellent communication and presentation abilities
Strong problem-solving and structured thinking
Cross-functional collaboration and stakeholder management
Digital analytics platforms (Google Analytics, Adobe Analytics)
Contentsquare experience (highly valuable)
Data collection tagging and data quality