Automotive Parts Field Consultant
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Questa posizione è in Iveco Group
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MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. Job Description
- Advising and training workshops and dealers on spare parts sales
- Carrying out product presentations and training courses on site and digitally
- Analyzing customer requirements and developing individual solutions
- Building and maintaining long-term customer relationships
- Analyzing the market and competition to identify new business opportunities
- Working closely with the sales team to support sales
- Completed education in the Automotive sector (technology, service or sales) or a comparable qualification
- Professional experience in the field of vehicle spare parts, ideally in field service or technical support
- Strong communication skills and strong customer orientation
- Independent and structured way of working
- Willingness to travel and flexibility
- Confident handling of MS Office and digital media
- Driving license
- field based role in the assigned area: Friuli, Veneto, Trentino, Lombardia
- CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 3
- RAL EUR
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance
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