Technical Support Specialist
2 giorni fa
M-Cube is a leading company in In-Store Digital Engagement solutions , offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Technical Support Specialist actively takes part in client support and product exchange procedures, both over the phone and through e-mail. The second level Customer Support Specialist must also have an in-depth knowledge of software (SCALA, BRIGHT SIGN) and the solutions used. Updating the internal data base with any modifications or changes on the present status of our customers Execute Check control to certificate new installation Monitoring and managing the queues of tickets PC census of a customer's network) - this part is shared between LV1 / LV2 / Coordinator / Manager based on the load and the tools necessary for its execution English Level C1 , good verbal and written skills Good knowledge of Windows and Linux operating systems Proficiency in Microsoft 365 Proficiency in a second language Previous experience in technical customer service/Help desk is an asset Knowledge of collaborative work software virtualized environments (CMS, Helpdesk softwares, etc.), Knowledge of Audio / Video environments (file formats, streaming formats, Audio / Video connections, screen settings, encoding) Willingness to draw up manuals on the internal procedures adopted and ability to provide training for other colleagues. Willingness to work weekends and time flexibility A salary in line with experience and market conditions Job Type: Temporary, Full-time Contract length:
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Technical Support Specialist
3 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry.M-Cube, established in...
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Technical Support Specialist
3 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry.M-Cube, established in...
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Technical Support Specialist
2 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry.M-Cube, established in...
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Technical Support Specialist
2 settimane fa
trieste, Italia Innova A tempo pienoUn'azienda tecnologica innovativa cerca un/una Technical Support Specialist per fornire supporto ai clienti sui prodotti.La posizione è basata a Trieste e richiede competenze informatiche ed elettroniche.Il candidato ideale deve avere una buona conoscenza dell'inglese e dello spagnolo, nonché abilità nel problem solving e ottime capacità...
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Technical Support Specialist
2 settimane fa
Trieste, Italia Altro A tempo pienoUn'azienda tecnologica innovativa cerca un/una Technical Support Specialist per fornire supporto ai clienti sui prodotti. La posizione è basata a Trieste e richiede competenze informatiche ed elettroniche. Il candidato ideale deve avere una buona conoscenza dell'inglese e dello spagnolo, nonché abilità nel problem solving e ottime capacità organizzative....
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Technical Support Specialist
2 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established...
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Technical Support Specialist
4 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions , offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established...
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Technical Support Specialist
4 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions , offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established...
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Technical Support Specialist
2 giorni fa
Trieste, Italia M-Cube A tempo pienoM-Cube is a leading company in In-Store Digital Engagement solutions , offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established...
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Technical Support Specialist
17 ore fa
trieste, Italia M-Cube A tempo pienoM-Cubeis a leading company inIn-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps.M-Cube developsinnovative digital solutionsto improve service, engagement, customer retention and communication within theretail industry.M-Cube, established in ****,...
