Director of Operations

OverviewThe Director of Operations is the operational backbone of Perry-Mansfield. This single role integrates year-round operations management, camp administration, and facilities oversight to ensure the campus, programs, and seasonal activities run smoothly, efficiently, and in alignment with the organization’s mission.ResponsibilitiesLeadership & AdministrationServe as the official Camp Director for all Perry-Mansfield summer programs.Plan and execute all camp logistics, systems, and day-to-day operations.Maintain and manage CampDoc (or equivalent) including health records, forms, incident documentation, and parent communications.Lead seasonal staff training, onboarding, and compliance meetings.Maintain all childcare licensing, state regulations, youth safety protocols, and ACA-aligned best practices.Camper & Family CommunicationOversee registration workflows, communication timelines, and parent support.Respond to parent inquiries, concerns, and camper needs in real time during camp.Seasonal Staff ManagementRecruit, hire, schedule, train, and supervise camp nurses, head chef & kitchen staff, camp counselors, and third-party vendors.Lead daily meetings during camp and ensure strong morale and clear communication.Program SupportWork closely with department heads (Dance, Theater, Equestrian, Tech, Circus) to ensure they have operational support, schedules, resources, and safe functioning spaces.Facilities MaintenanceCampus Maintenance & SafetyOversee all campus buildings, grounds, utilities, water systems, and infrastructure.Complete or coordinate repairs, preventative maintenance, and seasonal transitions (opening/closing buildings).Maintain safety protocols, emergency plans, and regulatory compliance for all 74 acres.Track and manage equipment, tools, vehicles, and supplies.Vendor Procurement & OversightSchedule and supervise all service providers, including HVAC, plumbing, electrical, grounds, inspections, waste management, and snow removal.Maintain relationships with contractors and ensure timely, cost-effective work.Vendor onboarding and contracting, in compliance with the PM Procurement Policy.Facilities PlanningBuild a long-term maintenance and capital improvement plan with the ED.Maintain logs, maintenance records, and a clear priority list.HR & ComplianceSupport onboarding for year-round and seasonal staff.Maintain background checks, fingerprinting, incident reports, and safety documentation.Ensure all organizational policies and procedures remain updated and followed.Risk Management & SafetyMaintain emergency protocols, safety procedures, and training for staff and campers.Conduct regular campus safety inspections and address hazards proactively.Maintain regulatory compliance with state, health, fire, and youth protection standards.Document and report incidents, ensuring timely communication and follow-up.Qualifications3–5+ years in camp management, facilities management, operations, or related roles.Strong leadership and communication skills with the ability to manage seasonal high-volume workloads.High competency in project management, logistics, and systems building.Solid understanding of maintenance, safety, and regulatory requirements.Experience working in environments with youth programs strongly preferred.Ability to perform physical tasks related to facilities work.Calm under pressure, solutions-oriented, and comfortable multitasking.Deep commitment to the mission of Perry-Mansfield.The Ideal CandidateA detail oriented, systems focused, team player who thrives on problem solving, cares deeply about youth education and can efficiently manage a historic arts campus through all four seasons.Contact to apply#J-18808-Ljbffr