Technical Program Manager

We are the platform turning browsing into shopping. We connect 200 million shoppers with deals they love while boosting local sales for hundreds of top retailers and brands. We help consumers save time and money while making smart shopping decisions, and we support retailers and brands in engaging customers from online research to in-store purchases.Ready to spark your growth with us? Who we look for We’re looking for a Technical Program Manager to join our team and help turn strategy into reality through effective and systematic program management.You’ll work on complex projects that span multiple teams and domains, driving alignment and execution across engineering and product to deliver with clarity, quality, and velocity.As a TPM, you’ll act as the connective tissue between teams - transforming ambiguity intostructure, removing blockers, and enabling teams to deliver business-impacting initiatives efficiently. Your role is to bring clarity out of chaos through relationship-driven leadership and strong technical understanding. What you will do Lead program execution and delivery of key technical initiatives, ensuring clear scope, alignment with team OKRs, and on-time delivery. Coordinate cross-functional work across Engineering, Product, and other stakeholders to ensure strategic and technical alignment. Manage technical dependencies and risks, partnering with Engineering Managers and Product Managers to assess feasibility and mitigate issues early. Communicate clearly and proactively with all stakeholders — from engineers to executives — by providing actionable updates and clear visibility into programhealth, risks, and outcomes. Continuously improve processes by identifying opportunities for simplification, scalability, and efficiency within and across teams. What you will need 3+ years of experience in a technical role, program coordination, or adjacent fields. A Bachelor’s degree in Engineering, Computer Science, or a related technical field. Hands-on experience with project management tools and methodologies (Agile,Scrum, Kanban). Solid understanding of the software development lifecycle and modern engineering practices. Proven ability to manage multiple initiatives and coordinate cross-functional teams. Excellent organizational, problem-solving, and communication skills, with the ability to translate technical concepts for non-technical audiences. Nice to have PMP, Agile Coach, or Scrum Master certification. Location While we have an office in Milan, you can benefit from our flexible hybrid model (full-remote available from Italy), empowering you to work where you're most effective. What you will find at Shopfully An opportunity to thrive in a rapidly scaling multinational company A vibrant, informal, and inclusive work environment We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work Access to learning opportunities and regular feedback sessions Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options), and ergonomic setups Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are Benefit from additional country-specific advantages based on local contracts and practices Your Point of Contact About us WHO WE ARE  We’re a team of 450 people (and counting), from 30 different nationalities. We’re on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That’s why building a more diverse team, as well as bringing in even more talent, is so important for us. TO FEEL AT HOME  IN SHOPFULLY YOU NEED  Progress Over Perfection : We move forward. Always. In a fast-moving world, speed with purpose beats certainty without action. Momentum matters—not for its own sake, but because it drives results. Clarity Through Transparency : We bring each other along. We work in teams, not silos. Transparency gives context, and context enables action. That means we share decisions early, publish work in progress, and document outcomes so others can learn, move faster, and build better. Learn Loudly : We grow by doing and by daring. Big bets unlock big breakthroughs. But real innovation demands risk, and risk always carries the possibility of failure. That’s not a flaw. It’s the price of ambition. Challenge with Empathy : We speak up, even when it’s hard—because candor shows care, and leads to better outcomes. Listening deeply is how we grow. Disagreeing openly is how we build trust. Always Build Better : We are builders—of products, systems, and ideas. But more than that, we are builders of better. Better has no finish line. It’s a mindset.