ACS Front Desk Administrative Assistant
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Essential Duties and ResponsibilitiesGreet and assist walk-in and telephonic customers in a courteous and professional mannerIdentify customer needs and refer clients to appropriate ACS offices or installation agenciesMaintain the Client Tracking System (CTS) by recording daily customer interactionsMaintain and update the ACS master calendar, including classroom and facility reservationsMaintain daily customer sign-in sheets and archive records monthlyEnsure confidentiality and professionalism in all customer interactionsSubmit required reports and archived documentation in accordance with COR guidanceQualificationsHigh School Diploma or equivalentMinimum two (2) years of experience in administrative support or customer serviceLevel 4 English and Italian Proficiency in Microsoft Office and Windows-based systemsAbility to work in a multicultural environmentStrong interpersonal and organizational skillsSecurity RequirementsAbility to obtain U.
S. installation accessFavorable background check requiredCompletion of required Army-mandated trainings (AT Level I, OPSEC, iWATCH, etc.)
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