IT Demand Planning Manager

Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What Truly Sets Us Apart Is How We Work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role
Italy Ice Cream Demand Planning Manager is local lead role responsible to balance the triangle Cash / Cost / Service by giving correct input in demand and ensuring successfull execution in market. This role is responsible for local E2E demand and supply planning process, leading local collaboration with service provider on short term supply and enhancing the Sales and Operations Planning (S&OP / IBP) for Italy Ice Cream & Frozen Food business. Italy Ice Cream Demand Planning Manager is leading the demand forecasting process and ensures alignment between commercial, supply chain, and finance teams. This role is critical in driving forecast accuracy, ensuring right service levels, optimizing inventory levels, minimizing business waste and supporting strategic decision-making to meet customer demand efficiently. This role is vital in ensuring that the company can meet customer demand efficiently while minimizing costs & cash and maximizing service levels.
What You'll Be Responsible For
Forecast Management: Develop and maintain accurate short-, medium-, and long-term demand forecasts using machine learning models / AI driven forecasting tools, market intelligence, and cross-functional inputs.
S&OP Leadership: Lead the demand planning component of the Sales & Operations Planning (S&OP) process, ensuring alignment across commercial, supply, and finance functions.
Collaboration: Partner with Sales, Marketing, Finance, and Supply Chain teams to gather insights on promotions, product launches, and market trends. Lead the link to service provider teams for short term service as well as demand planning.
Performance Monitoring: Track forecast accuracy and bias; implement continuous improvement initiatives to enhance forecast reliability.
Service and Inventory Optimization: Support inventory planning by balancing service levels, working capital, and supply constraints while minimizing business waste.
Data & Systems: Lead implementation & adoption of new TMICC tech and tools (Kinaxis) and analytics platforms to drive data-driven decisions
We're Looking For Someone Who
Bachelor’s degree in Industrial Engineering, Business, Economics, Engineering, or related field (Master’s preferred)
Minimum of 10 years of experience in demand planning and S&OP.
Strong analytical skills with proficiency in ERP, machine learning tools, and demand planning software
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced, cross-functional environment.
Languages: Italian and English mandatory
Thinks end-to-end and takes ownerships for results
Is comfortable working in a fast-moving, evolving organisation
Values collaboration, clarity and low-ego ways of working
You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching.
You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.
What You'll Get
Alongside meaningful work and strong development, we offer a reward package that typically includes
Market-competitive pay (range: € 76.000 - €118.750) and performance-related rewards
Flexible ways of working
Support for health, Wellbeing and life outside of work
Time off to rest and rechargeOngoing learning and development opportunities
Meal Vouchers
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the busines