CS Lead, Shopbop CS
4 giorni fa
Application deadline: Feb 6, 2026Candidate has mastered essential Customer Service Representative functions and is dedicated to providing superior world-class service that creates and promotes a lasting relationship.The CS Lead will report to the CS Manager and serve as reference and point of contact for escalated contact resolutions of a supervisory nature. This individual will manage and monitor the CS help inbox and act as a liaison between CS Representatives and departments within Shopbop. The CS Lead will assist in training new employees, monitor trends, and model an obsession with delivering a positive Customer experience.Key job responsibilities• Manage CS help Inbox including monitoring and reporting trends, utilizing tools that include but are not limited to: Seller Central, CSC Call Center Manager, TT, SIM, Sprinklr, Fulfillment Control Center, Product Management, WLIB tools• Monitor and guide daily workflow including; phone, email and chat volume ensuring consistent coverage of all three channels• Facilitate high-volume CS help desk communication using SIM. Prioritize issues, managing communication as resolve ticket within SLA• Maintain and follow-up on manual, mishandled or exception orders regarding
-
CONSULENTE SAP SD-CS
1 settimana fa
Milan, Italia Altro A tempo pienoIl Gruppo GECAL INFORMATICA Srl e ALTAIR SYSTEMS , società di consulenza informatica che opera nel settore IT dal 1985, su tutto il territorio nazionale ed internazionale, per ampliamento del team cerca un* consulente SAP SD-CS La risorsa si occuperà delle seguenti attività :customizzazioni su modulo SAP-SD, SAP-CS di processi custom; rilevazione dei...
-
Consulente SAP SD-CS Remoto | 4 anni + ABAP/SD-CS
1 settimana fa
Milan, Italia Altro A tempo pienoUna società di consulenza informatica cerca un* consulente SAP SD-CS per customizzazioni su modulo SAP. La posizione è fullremote, con occasionali trasferte a Milano. Il candidato ideale ha almeno 4 anni di esperienza, conoscenza delle customizzazioni SAP e capacità di supporto agli sviluppi ABAP. Si offre un contratto di assunzione secondo il CCNL...
-
CONSULENTE SAP SD-CS
1 settimana fa
Milan, Italia Altro A tempo pienoIl Gruppo GECAL INFORMATICA Srl e ALTAIR SYSTEMS , società di consulenza informatica che opera nel settore IT dal 1985, su tutto il territorio nazionale ed internazionale, per ampliamento del team cerca un* consulente SAP SD-CSLa risorsa si occuperà delle seguenti attività : customizzazioni su modulo SAP-SD, SAP-CS di processi custom;rilevazione dei...
-
Milan, Italia Altro A tempo pienoAbout UsPrometeo Talent is the highest-rated recruitment agency, with a presence in both America and Europe. ✨ We excel at connecting companies with exceptional professionals in technology and engineering. Our HR and recruitment experts are always ready to help businesses and individuals find the perfect match.We are currently working with our IT Services...
-
Protection & Control Automation Lead
2 settimane fa
Milan, Italia Altro A tempo pienoDescription The opportunity As Automation Lead Expert you will be leader for automation, control and protection and communication parts of complex tenders and project execution characterized bylarge volume projects or frame agreementshigh risk opportunitiesextensive, non-standard tender documentation deliverablescomplex delivery model with many teams and...
-
Protection & Control Automation Lead
2 settimane fa
Milan, Italia Altro A tempo pienoDescriptionThe opportunityAs Automation Lead Expert you will be leader for automation, control and protection and communication parts of complex tenders and project execution characterized bylarge volume projects or frame agreementshigh risk opportunitiesextensive, non-standard tender documentation deliverablescomplex delivery model with many teams and units...
-
Protection & Control Automation Lead
2 settimane fa
Milan, Italia HITACHI ENERGY THE NETHERLANDS B.V. A tempo pienoDescription :The opportunity As Automation Lead Expert you will be leader for automation, control and protection and communication parts of complex tenders and project execution characterized by large volume projects or frame agreements high risk opportunities extensive, non-standard tender documentation deliverables complex delivery model with many teams...
-
Solutions Enablement Lead
2 settimane fa
Milan, Italia Altro A tempo pienoJob DescriptionThe Solutions Enablement Lead, Commercial Sustainability & Circularity Solutions will play a key role enabling the development of circularity and sustainability solutions as well as driving establishment and improvement of key aspects of the Sustainability & Circularity team approach. This role will provide structure to process and approach,...
-
Solutions Enablement Lead
2 settimane fa
Milan, Italia Altro A tempo pienoJob Description The Solutions Enablement Lead, Commercial Sustainability & Circularity Solutions will play a key role enabling the development of circularity and sustainability solutions as well as driving establishment and improvement of key aspects of the Sustainability & Circularity team approach. This role will provide structure to process and approach,...
-
Senior Software Engineer
3 settimane fa
Milan, Italia Metric Bio A tempo pienoWe’re looking for a Senior Software Engineer to join our R&D software team in Milan. You’ll design, develop, and test C++ software for advanced medical technologies, working closely with cross-functional teams in a regulated environment.What You’ll Do:Design, implement, and test C++ software based on requirements and architectureDevelop and review...
