Plaza Director

Career Opportunities with Applegreen USA Welcome Centers Central Services A great place to work. Current job opportunities are posted here as they become available. At Applegreen, we Refresh Travelers on their Journey… ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our Core Values Our customers and communities are at the heart of everything we do. We value and develop our people. We are driven by pace, passion, and performance. We seek opportunities and embrace change. Flexible Schedules Paid Time Off 401 (k) with Company Match Earned Wage Access – Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance What You’ll Do As the Plaza Director, you will be responsible for managing the overall day‑to‑day operations and long‑term profitability of a multi‑million‑dollar travel plaza located along a major highway. This position is charged with sustainably achieving or exceeding targeted financial and performance metrics by successfully leading a dedicated team to ensure our customers (travelers) receive fast and friendly service. Lead the day‑to‑day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. Monitor and analyze progress toward targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability. Ensure that each food and beverage concept within the plaza is adhering to the required brand standards. Maintain an engaging work culture of continuous learning, information/skill sharing and professional development, including modeling behavior and fostering a culture of accountability. Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza. Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or