Trainer, Learning and development
2 giorni fa
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.PrerequisitesWilling to work nights / flexible schedules / shifts.ResponsibilitiesAct as a supervisor for Process Assistants and Ops Ambassadors with new hires.Deliver instructor training, observation and coaching to the INFC standard.Ensure training records are kept up to date through the console.Ensure IN training materials are kept and delivered against IN standard and provide a positive learning experience.Use and analyze data on a daily basis to improve the training experience.All tests / audits are completed and responses are tracked.Organize instructor assignments and monitor cross‑training for operations to support peak skill requirements.Work with operations on a skill matrix to highlight gaps for critical role training.Support operations with the delivery of critical role training.Improve processes by gathering feedback and analyzing data.Attend meetings when required and provide information as requested.Work in partnership with the site PxT partners to improve new‑hire performance.Support IN / zonal level projects with feedback and improvements.Top Skills to be a Successful TrainerAble to work independently and autonomously.Interpersonal skills and composure (networking skills).Well‑honed communication skills, including presentation skills.Well‑developed observational and analytical skills.Able to deliver feedback, coaching and deliver training.Effective time management and teamwork.Experience using all MS packages, such as Word, Excel, and PowerPoint.Problem solving.Fluency in English & Hindi.Sense of confidentiality.Instructor experience (internal candidates).Process knowledge (internal candidates).Basic QualificationsBachelor's degree.Speak, write, and read fluently in English.Experience with Microsoft Office products and applications.Preferred Qualifications1+ years of manufacturing or customer‑facing environment experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr
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