Customer Service Manager
14 ore fa
Job Title: Customer Service ManagerSummary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing employee loyalty programs, and achieving customer satisfaction goals.Please note that this role requires on-site presence five days per week, Monday through Friday.Responsibilities Include: Ensure the management, development, and monitoring of the Customer Service team with respect to all Momentive values, strategy, and policies; Ensurean effective and efficient Order to Cash process to maximize efficiency and service level; Coach & develop Customer Service agents to emphasize their customer focus, customer intimacy, and communication; Manage specific issues and alert the management of the associated business risks; Monitor queues and backlog ( distressed orders/holds/open Customer Claims) Act as the referent for the commercial organization:
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Customer Service Manager
3 settimane fa
Milan, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
3 settimane fa
Milan, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
3 settimane fa
Milan, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in...
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Customer Service Manager
2 settimane fa
Milan, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
3 settimane fa
Milan, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Manager Customer Service
18 ore fa
Milan, Italia Altro A tempo pienoPrimary Function of Position :Lead the Customer Service team organize and manage activities to ensure a world class experience is delivered to external and internal customers throughout the use of best practices and continuous process improvement. Responsible that the training activities are deployed in accordance to our needs and delivered on time and...
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Strategic consulting Associate
2 giorni fa
Milan, Italia Customer Analytics Italia A tempo pienoCompany Overview We are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...
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Customer Service olanese
16 ore fa
Milan, Italia Altro A tempo pienoAdecco Italia – Customer Service (Olandese & Francese)Adecco Italia, divisione Permanent, ricerca un Customer Service in lingua olandese e francese per importante azienda cliente operante nel settore dell'occhialeria, con sede su Milano (MI).ResponsabilitàOrganizzare e gestire il database clienti;Inserire, gestire e monitorare ordini e processi di...
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Customer Service olanese
15 ore fa
Milan, Italia Altro A tempo pienoAdecco Italia – Customer Service (Olandese & Francese) Adecco Italia, divisione Permanent, ricerca un Customer Service in lingua olandese e francese per importante azienda cliente operante nel settore dell'occhialeria, con sede su Milano (MI).ResponsabilitàOrganizzare e gestire il database clienti;Inserire, gestire e monitorare ordini e processi di...
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Customer Service
1 settimana fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICE che, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°. Nello specifico: - evasione ordini tramite mail e gestionale - comunicazione con il corriere - contatto diretto con il magazzino - interfaccia l’ufficio...
