Customer Service Rep

7 ore fa

campora sa, provincia di salerno, Italia EDPO Brand Tempo pieno

Every interaction a customer has with Campora Propane shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who turns everyday service moments calls, questions, fixes into long-term customer relationships that keep homes warm, businesses running, and communities powered. What you do directly supports customer retention, smooth operations, and growth across our service areas.

What You’ll Do

You’ll work at the center of customer communication and internal coordination, partnering closely with your General Manager, Service Center, and delivery teams to make sure customers get what they need accurately and on time.

  • Handle inbound and outbound customer calls with clear, respectful, solution-focused communication
  • Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed
  • Participate in outbound campaigns to retain customers, win back lost accounts, and collect on past-due balances
  • Assist with daily delivery and service operations by resolving routing exceptions and updating customer accounts
  • Provide administrative support including documentation, reporting, route paperwork, scanning, and