Regional Quality

Regional Quality & Benchmarking Specialist, AR Sortable Job ID: | Amazon.com Services LLCOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journeyAbout the Role As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision‑making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire‑resistant daily wear and composite toe safety shoes for your safetyKey Job ResponsibilitiesEstablish parts cage quality standard work in developing work benches, quality data, vendor defect rates and build a standard work around parts quality managementEstablish a forward looking risk‑based interface to assist site leaders in prioritizing work based on risk of asset failurePartner with the central reliability and RAPA teams to develop tools, processes and automation to track the new audit and parts mechanisms to roll out across the boardEstablish RME standard work for determining maintenance procedure quality, details, timing, and structure for all sites and maintenance providersPerform regular maintenance audits in the field and analyze what is being done relative to standard work best practices for all RME scopeLead the network in Continuous Improvement initiatives, using AMS StandardsIdentify and validate new company‑wide Program Management (PM) processes and resources meet the highest safety and effectiveness standardsContribute as a senior quality engineer on a high performing team which defines and audits the quality of RME maintenance procedures and executionHelp define the 3‑5 year RME Quality strategic vision, have a long‑term roadmap, establish the right Quality team dynamics, and deliver innovative, scalable testing solutions & programsTravel domestically up to 80%Basic QualificationsBachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience5+ years of experience as a Reliability Program Manager or equivalent5+ years of Microsoft Office products and applications experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred QualificationsExperience in Lean Management, Six Sigma and other operations engineer toolsUnderstanding of Lean Manufacturing tools such as: 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto AnalysisStrong communication and presentation/facilitation skillsStrong analytical skills to deep dive into dataAbility to multitask and prioritize many different projectsPMP certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr