Regional Cooling Service Representative

Regional Cooling Service Expert (Data Center Cooling) The Regional Cooling Service Expert is responsible to provide professional on‑site services for the cooling range of products produced by Schneider Electric to its customers including commissioning, technical on‑site analysis, and resolution of customer issues. The role focuses on complex and critical projects, providing troubleshooting and on‑site support for Cooling Equipment & Systems (air cooling, air‑ or water‑cooled chillers, CRAC/CRAH units). Location & commitments Slovakia or your home country (time spent offsite – no need to relocate) Candidates are welcome from: Poland, Slovakia, Romania, Slovenia, Bulgaria, Croatia, Hungary, Italy, Spain, Portugal Possibility to work remotely Extensive international travel (70%) within Europe, mostly: Germany, France, BENELUX, Nordics, UK, and others (financial bonus for travelling) To be an EU passport holder is mandatory for this role Main responsibilities Perform startup & commissioning on all equipment across the entire cooling product range Evaluate unit installation (e.g. quality of pipes for in‑units and hydraulic circuit for chillers) Evaluate system installation & operational conditions Perform onsite adjustments to bring units to optimal running conditions Identify failures related to quality, software, or operational conditions (root‑cause analysis) Work with Schneider Electric service engineers and partners during site interventions Properly document, label, and return all defective parts to the designated disposal/repair location Train Schneider Electric customers on basic equipment operations Perform preventive and corrective maintenance for cooling systems Requirements Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity Ability to perform duties with general direction, receiving only general guidance with respect to overall objectives (independent work) Compliance with all safety policies, practices, and procedures Ability to read, analyze, and interpret business procedures, technical documents, and regulations Ability to write reports, correspondence, and procedure manuals Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret technical instructions in mathematical or diagram form Ability to handle multiple tasks simultaneously Willingness to travel internationally for 70% of the working time (EU passport holder required) Education & Experience University education – Mechanical or Electrotechnical (degree) At least 5 years of commissioning or field service repair with HVAC or cooling equipment Confirmed experience with cooling equipment & solutions (air cooling, water‑cooled chillers) Experience with precision cooling is a real advantage Experience with HVAC, generators, and fire detection/suppression systems Mandatory: fluent communication in English (B2+) Flexibility & reliability, focus on technical details, customer focus, teamwork, leadership skills Good literacy in MS Office, Acrobat, AutoCAD Send us your CV and get the chance to HAVE: EXCITING JOB : Join a global leader in digital transformation of energy management and automation INCLUSIVE REWARD PORTFOLIO designed to support YOU beyond pay and benefits MEANINGFUL : Competitive pay & incentives, market-leading & personalized benefits, Schneider Electric Foundation support INCLUSIVE : Fair pay initiatives globally, family leave policy, STEP UP – global recognition program, pay equity EMPOWERED : Workplace flexibility OPEN TALENT MARKET to grow your career locally or globally LEARNING & DEVELOPMENT : E‑learning platform & link HEALTH AND WELL‑BEING : Group life insurance, flexible working hours & home office, multisport card, meal allowance, relax room & massages FAMILY LEAVE POLICY : Child care, care leave, bereavement leave, extra day off for International Women’s Day, 4 sick days, 1 bridge day per year RECOGNITION & REWARDS : Referral bonus, diversity & inclusion initiatives, celebration of seniority PERKS : Cafeteria benefit, WESOP, recreation allowance Information about the selection process If you are interested in this position, please send us your CV in English. We will contact only candidates meeting our job requirements. Thank you for your kind understanding. Let us learn about you APPLY today Looking to make an IMPACT with your career? We believe our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – are the foundation of a great culture. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. You must submit an online application to be considered for any position with us. This position will be posted until filled. Equal Opportunity Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities to all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. 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