Technical Support Agent
2 settimane fa
Join to apply for the Technical Support Agent role at Electrolux GroupAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.Join us in our exciting quest to build the future homeAbout the roleWe are looking for a skilled Technical Support Agent who will support the delivery of a successful Aftermarket Team.The Aftermarket Service Support team is the first point of contact for technicians of ISP (Independent Service Providers) that are experiencing issues on our products and cannot solve them. You will need to be able to demonstrate an analytic and proactive approach in these situations and offer them solutions. If needed, you will also have to provide info to the Factory Quality team.LocationThe role is based in Assago.What you’ll doHandling inbound/outbound mails from ISP finding and providing technical solutions.Evaluating quality data and dealing with the main European Factories on finding solutions.Creating technical articles on the knowledge management system.Requesting and providing faulty component to the Factory.Checking and validating Exchange requests.Validating tickets coming from the ISP.Monitoring and managing warranty costs.Who you areRelevant experience within a technical support role, ideally in a similar industry (domestic appliances, heating systems, electrical/mechanical automation).Experience in dealing with technical counterparts/service providers.Proactive approach and problem-solving attitude.Good analytical capabilities.Good communicator and able to build strong relationships.Good knowledge in Microsoft Office (especially Excel and PowerPoint).Fluent in Italian and English.As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.Seniority levelNot ApplicableEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesManufacturingReferrals increase your chances of interviewing at Electrolux Group by 2x#J-18808-Ljbffr
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Technical Support Agent
2 settimane fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more...
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Technical Support Agent
2 settimane fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more...
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Technical Support Agent
7 giorni fa
Assago, Italia Altro A tempo pienoJoin to apply for theTechnical Support Agentrole atElectrolux GroupAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as...
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Aftermarket Technical Support Specialist
2 settimane fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoA leading global appliance company in Assago is seeking a Technical Support Agent to join their Aftermarket Team. The role involves handling communications with service providers to resolve technical issues, evaluating quality data, and creating technical articles. Ideal candidates will have relevant technical support experience and be fluent in both Italian...
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Aftermarket Technical Support Specialist
2 settimane fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoA leading global appliance company in Assago is seeking a Technical Support Agent to join their Aftermarket Team. The role involves handling communications with service providers to resolve technical issues, evaluating quality data, and creating technical articles. Ideal candidates will have relevant technical support experience and be fluent in both Italian...
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Inside Technical Support
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Inside Technical Support
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Inside Technical Support
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Assago, Italia Page Personnel Italia SPA A tempo pienoAzienda operante nell'ambito della tecnologia sui sensori Importanti opportunità di crescita in un contesto internazionale Azienda L'azienda, per la quale stiamo ricercando un Inside Technical Support per ampliamento dell'organico, è riconosciuta sul mercato all'interno del settore della tecnologia dei sensori, ha saputo distinguersi per la sua capacità...
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Inside Technical Support
4 settimane fa
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Technical Support Engineer Intern
1 settimana fa
Assago, Italia Emerson A tempo pienoJob DescriptionAre you excited about helping engineers and scientists solve tomorrow's grand challenges? Do you live for that "aha" moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with peers about troubleshooting steps? Do you want to build a career in the...
