Resort Representative

3 giorni fa

Verona, Italia Jet2.com Limited A tempo pieno

Overview As a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories and unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal and external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems. What do we offer you? In this role you will represent Jet2holidays as a Resort Customer Helper but will be employed by our third-party agency, who partner with us to deliver our service.Excellent Salary Fully paid training and IT equipment provided Monthly 1-to-1 meetings with your Team Leader Career growth across Jet2.com & Jet2holidays Weekly time off Monthly rosters shared in advanceWhat will I do? As a Resort Representative, you’ll report directly to the Resort Team Leader and work closely with internal and external partners to deliver VIP industry leading customer service. You’ll be at the heart of creating memories for our customers.Create MemoriesThrough scheduled hotel visits and virtual interactions via our internal systems on a tablet device, you’ll provide award-winning customer service that leaves a lasting impression. By sharing your local knowledge, you’ll recommend tailored experiences and attractions that perfectly match our customers’ interests to enhance their stay.Take ResponsibilitySupport our customers during any disruptions, emergencies, or escalations in resort, providing calm, confident assistance when it matters most.Be PresentRepresent Jet2holidays during hotel visits and respond to queries via video call and messaging whilst delivering friendly and efficient support.Work as One TeamOn busy flight days you may be rostered to support our Airport team assisting with arrivals and departures to ensure a smooth start and end to our customers’ journey. What do I need?Right to Work DocumentsAs our third-party agency employ on local contracts, you will already hold full right to work documents for Italy.Travel & AccommodationYou will already be a driver with access to your own motorised vehicle with appropriate insurance. Operational travel expenses will be reimbursed. You will already be living in the destination or be able to arrange your own accommodation.FlexibilityWe aim to provide your roster 4 weeks in advance. Your roster can include early starts, late finishes, split shifts & weekend working. You will be required to support with any flight disruption, serious emergencies in resort & customer escalations.Skills & ExperienceCustomer service experience is a plus, but not essential. You must be solution oriented, friendly and positive, be confident and comfortable to use digital systems (on a tablet device). What can I expect after I have applied? Once your application has been reviewed by our Talent Acquisition Team, you\'ll be invited to complete a short video interview. If successful, you\'ll progress to the final stage, an in-person interview with our Jet2holidays Destination Management team and third-party agency. Want to know more about the role? Click the link below Jet2holidays Resort Customer Helper - Video To meet some of our amazing team and for a peek into life at Jet2holidays, follow our Facebook Page: Jet2Careers Overseas Ready for Take off? Join the UK’s Number One Tour Operator #J-18808-Ljbffr

  • Resort Representative

    4 giorni fa

    Verona, Italia Jet2.Com And Jet2Holidays A tempo pieno

    Join to apply for theResort Representative - Verona: South Lakerole atJet2.com and Jet2holidays3 weeks ago Be among the first 25 applicantsJoin to apply for theResort Representative - Verona: South Lakerole atJet2.com and Jet2holidaysAs a valued member of ourJet2holidaysResort team, you'll play a key role in creating memories & unforgettable holiday...

  • Resort Representative

    5 giorni fa

    Verona, Italia Jet2.com and Jet2holidays A tempo pieno

    Agency Employee - 40 Hours **Salary** - Excellent **Country** - Italy **What you will be doing...**- _As a valued member of our _**_Jet2holidays_**_ Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one...

  • Resort Representative Verona

    1 settimana fa

    verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative Verona North Lake

    2 settimane fa

    verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team you'll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Representative Verona North Lake

    2 settimane fa

    Verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team you'll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Representative Verona North Lake

    2 settimane fa

    Verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team you'll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Representative Verona South Lake

    2 settimane fa

    verona, Italia Jet2.com A tempo pieno

    As a valued member of our Jet2holidays Resort team youll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Representative Verona South Lake

    2 giorni fa

    Verona, Italia Jet2.Com A tempo pieno

    As a valued member of our Jet2holidays Resort team youll play a key role in creating memories & unforgettable holiday experiences for our customers.Your local knowledge and passion for customer service will be memorable.You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems...

  • Resort Representative Verona South Lake

    3 settimane fa

    verona, Italia Alira Health Group A tempo pieno

    As a valued member of our Jet2holidays Resort team you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or...

  • Resort Representative

    3 giorni fa

    Verona, Italia Jet2.com Limited A tempo pieno

    OverviewAs a valued member of our Jet2holidays Resort team, you’ll play a key role in creating memories and unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal and external suppliers whilst taking responsibility for resolving customer...