Sales Support Specialist

OverviewWe function as the link between Sales and commercial operations. In Sales Support, we coordinate the entire Quote-to-Cash workflow for industries such as pharmacies, hospitals and wholesalers. This encompasses handling direct customer dealings along with Business partner and intercompany Business. Our setup is global with clear responsibilities and the flexibility to quickly adapt to market changes. In addition to daily operational tasks, we continuously drive process improvements. In short: We are the backbone of Sales – international, connected, and driven by progress.Job DescriptionYour main ResponsibilitiesAs a Sales Support Specialist, you will play an extraordinarily role in our sales operations.ResponsibilitiesYour goal will be to ensure perfect execution of the Quote-to-Cash process across various industries. Here is an overview of what you will be responsible for:Create quotes using CRM (Dynamics, Camos), ensuring pricing accuracyProcess orders in CRM and ERP system (Business Central)Create Capital invoices, tracking real-time updates on delivery schedules (CRM), ensuring all invoices are correctly issued and sent through the Systems (Business Central/SDI)Create Additional OffersActivation of Maintenance contracts in CRM and ERP SystemInvoicing Maintenance service contractsInvoices activities out of service contractsInteraction with Credit Collection team about overdue payments and clarification of billing disputesMaintaining master data and ensuring data qualityIdentify weak points within processes and propose improvements to enhance the customer journeyAbout YouYou are a driven individual with solid experience in Sales Support or a similar area. We are looking for someone who meets the following qualifications:Appreciate working in an international environment interacting with different departments (sales, project, service, finance).Good communication skills and team player.Advanced proficiency in ERP Systems (CRM dynamics and Business Central is appreciated)Working knowledge of MS Office.Exceptional time management with ability to prioritize urgent Quotes/Orders/Invoices, without losing sight of administrative tasksCommercial qualification, ideally with experience in an international environmentLanguage skills: Italian and English, both written and spoken; additional languages are an advantage.Click on apply if this sounds like youWhy join us?We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes imagination and passion—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.Why join BDBD is proud to be certified as a Top Employer 2026 in Italy, reflecting our commitment to creating an exceptional working environment. A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.Become a maker of possible with usAt BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.To learn more about BD visit: InformationSalary Range Information€27,800.00 - €42,425.00 EUR Annual#J-18808-Ljbffr