Customer Intelligence Senior Analyst
23 ore fa
EssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames and sunglasses. We serve stakeholders in over 150 countries and offer high‑quality vision care products and iconic brands such as Essilor, Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, Costa and more. Join our global community of 190,000 employees worldwide and help transform the eyewear and eyecare industry. Your role The Customer Intelligence Senior Analyst supports analytics at the customer level, extracting insights from customer data for the entire company, locally or globally. The analyst leverages SQL (Hive/MySQL), builds new queries, and conducts advanced analysis to identify key business drivers. Deliverables include ad‑hoc analyses, customer analytics, and reporting. Main responsibilitiesWrite and maintain SQL queries for weekly and monthly reporting. Build and update dashboards to monitor customer base health and key trends. Analyze the customer database to identify customer types, behavioral segments and inter‑purchase intervals. Prepare reports and presentations with actionable insights and business recommendations. Collaborate across teams and meet project deadlines in an international environment.Main requirementsStrong knowledge of SQL (mandatory). Experience with Airflow & GitLab. Google BigQuery proficiency. Strong data‑visualisation skills (Power BI, Tableau, Looker – mandatory). Familiarity with statistical packages (R, Python, SAS) is a plus. Advanced Excel skills (pivot tables, macros) and PowerPoint for presentations. At least 4 years of relevant experience in a data/analytics role. Excellent written and verbal communication skills. Strong analytical and mathematical abilities. Ability to simplify complex concepts for diverse audiences. Capability to work under stress and tight deadlines. Bachelor’s degree in a quantitative field such as Mathematics, Economics or Statistics.BenefitsAccess to Leonardo learning platform and personalised development programmes. Flexible work conditions and health‑insurance coverage. Participation in the Corporate Shareholding Programme “BOOST”. Special offers on eyewear, eye‑care products and fashion apparel. “Disconnect Program” – mental‑health, yoga and fitness initiatives to support work‑life balance.Our Diversity, Equity and Inclusion Commitment We are committed to an inclusive environment for all employees, celebrating diversity and providing equal opportunities regardless of race, gender, ethnicity, religion, disability, sexual orientation or any other characteristic. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing Industries Retail #J-18808-Ljbffr
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Senior Customer Intelligence
4 giorni fa
Via Milano, Italia Luxottica A tempo pienoA leading global eyewear company in Milan seeks a Customer Intelligence Senior Analyst. The role involves querying databases, developing dashboards, and providing insights. Ideal candidates should have over 4 years of relevant experience, strong SQL knowledge, and proficiency in data visualization tools like Power BI. This position offers opportunities in a...
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Senior Customer Intelligence Analyst
4 giorni fa
Via Milano, Italia Luxottica A tempo pienoA global leader in eyewear is seeking a Customer Intelligence Senior Analyst in Milan. This role involves extracting insights from customer data and developing reports through SQL and data visualization tools like Power BI and Tableau. The ideal candidate has at least 4 years of experience in data analytics, strong communication skills, and a Bachelor’s...
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Customer Intelligence Senior Analyst
1 giorno fa
Via Milano, Italia EssilorLuxottica A tempo pienoEssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames and sunglasses. We serve stakeholders in over 150 countries and offer high‑quality vision care products and iconic brands such as Essilor, Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, Costa and more.Join our global community of 190,000...
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Customer Intelligence Senior Analyst
4 giorni fa
Via Milano, Italia Luxottica A tempo pienoIf you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest...
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Customer Intelligence Senior Analyst
4 giorni fa
Via Milano, Italia Luxottica A tempo pienoSelect how often (in days) to receive an alert: Create AlertIf you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as...
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Customer Intelligence Senior Analyst
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Via Milano, Italia Luxottica A tempo pienoIf you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest...
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Senior Customer Intelligence
4 giorni fa
Milano, Italia Luxottica A tempo pienoA leading global eyewear company in Milan seeks a Customer Intelligence Senior Analyst. The role involves querying databases, developing dashboards, and providing insights. Ideal candidates should have over 4 years of relevant experience, strong SQL knowledge, and proficiency in data visualization tools like Power BI. This position offers opportunities in a...
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Senior Customer Analytics
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Via Milano, Italia EssilorLuxottica A tempo pienoA global eyewear leader in Milan is looking for a Customer Intelligence Senior Analyst. You'll be responsible for supporting analytics at the customer level, utilizing SQL to extract insights from customer data. Engage with teams to prepare insightful reports and dashboards while collaborating in an international environment. This full-time role requires a...
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Senior Customer Intelligence Analyst
4 giorni fa
Milano, Italia Luxottica A tempo pienoA global leader in eyewear is seeking a Customer Intelligence Senior Analyst in Milan. This role involves extracting insights from customer data and developing reports through SQL and data visualization tools like Power BI and Tableau. The ideal candidate has at least 4 years of experience in data analytics, strong communication skills, and a Bachelor’s...
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Customer Intelligence Senior Analyst
21 ore fa
milano, Italia EssilorLuxottica A tempo pienoEssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames and sunglasses. We serve stakeholders in over 150 countries and offer high‑quality vision care products and iconic brands such as Essilor, Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, Costa and more.Join our global community of 190,000...
