Customer Success Specialist HPE
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- It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description
Customer Success Specialist – HPE (Hewlett Packard Enterprise)About Ingram MicroIngram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro XvantageTM), we provide opportunities and impact at a scale that no other company can match.Why Join Us?Joining Ingram Micro means becoming part of a multinational organization that invests in people, values talent, and offers continuous learning, certifications, and international career pathways.
Our HPE (Hewlett Packard Enterprise) Business Unit is a key strategic pillar of Ingram Micro’s Advanced Solutions organization. We support partners in delivering innovative Hybrid Cloud, Data Center, Storage, Networking, AI, and Edge Computing solutions, helping customers accelerate their digital transformation journeys.Your RoleAs a Customer Success Specialist – HPE, you will play a key role in supporting the growth and success of our partner ecosystem by driving engagement, solution adoption, and business development initiatives across the HPE portfolio.
You will:
* Develop and strengthen relationships with reseller partners and key stakeholders.
* Support customer and partner adoption of HPE solutions, including Hybrid Cloud, HPE GreenLake, Compute, Storage, Networking, and Data Center technologies.
* Identify upselling and cross-selling opportunities within the existing partner base.
* Generate and qualify leads through marketing campaigns, digital tools, events, and the Ingram Micro XvantageTM platform.
* Collaborate with Vendor Managers, Presales Specialists, Marketing, Finance, and Technical Consultants to execute growth strategies.
* Monitor pipeline activity, partner engagement, business performance, and customer satisfaction indicators.
* Act as a trusted advisor to partners, helping them maximize business opportunities within the HPE ecosystem.
* Provide market feedback, competitive intelligence, and customer insights to support strategic initiatives.What We're Looking For* Previous experience in Customer Success, Inside Sales,
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