Front Office Agent
4 giorni fa
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents. Job Description Our Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth check-in/check-out procedures, efficient handling of guest requests, and overall support in creating an exceptional and personalized stay. The role is structured on rotating shifts, including mornings, evenings, weekends, and holidays, to ensure 24/7 excellence in service. Key Responsibilities • Provide a courteous, efficient, and personalized welcome and departure experience for all guests. • Handle check-in and check-out procedures with accuracy and attention to detail. • Respond to guest inquiries, requests, and complaints in a timely and professional manner. • Manage reservations, room assignments, and billing using the hotel’s PMS. • Collaborate with Concierge, Housekeeping, and other departments to ensure a seamless guest journey. • Monitor arrivals and departures, VIPs, special requests, and guest preferences. • Maintain a well-groomed, polished, and professional appearance at all times. • Support night audit procedures and emergency protocols when assigned to overnight shifts. • Ensure compliance with company standards, data protection regulations, and internal policies. • Contribute to a culture of hospitality, elegance, and proactive guest engagement. Qualifications • Degree or diploma in Hospitality Management, Tourism, or related field. • Previous experience (minimum 1–2 years) in a similar front office role within luxury hospitality. • Excellent communication and interpersonal skills, with a guest-oriented mindset. • Strong organizational and multitasking abilities, especially under pressure. • Professional appearance and positive, can-do attitude. • Fluency in Italian and English is required; additional languages are a plus. • Experience with hotel property management systems is an advantage. • Availability to work in rotating shifts, including nights, weekends, and holidays. • Legal right to work in Italy. The selection will take place after reading the information notice according to Art. 13 EU Reg. 679/2016. Please read it on the website
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Front Office Agent
5 giorni fa
Cortina d’Ampezzo, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents. Job Description Our Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth...
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Front Office Agent Night
3 ore fa
Cortina d'Ampezzo, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent - Night. Role Overview Our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations during night-time hours in the Hotel's...
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Front Office Agent
15 minuti fa
Cortina d'Ampezzo, Veneto, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking forFront Office Agents.Job DescriptionOurFront Office Agentsare the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth...
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Front Office Agent
3 ore fa
Cortina d'Ampezzo, Italia Employerland A tempo pienoEmployerland, per conto di struttura alberghiera 5 stelle di livello internazionale extra-lusso, ricerca per il ruolo di Front Office Agent. Di cosa ti occuperai: Offrire un’accoglienza e un commiato cortese, efficiente e personalizzato a tutti gli ospiti. Gestire con precisione e attenzione al dettaglio le procedure di check-in e check-out. Rispondere in...
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Front Office Agent Night
4 ore fa
Cortina d'Ampezzo (BL), Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent - Night. Role Overview Our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations during night-time hours in the Hotel's...
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Front Office Agent
1 settimana fa
Cortina d'Ampezzo, Italia Boutique Hotel Villa Blu A tempo pieno**Villa Blu**,** Boutique hotel situato a Cortina d’Ampezzo è alla ricerca per la stagione invernale di: **FRONT OFFICE AGENT (Maggio 2026 - Ottobre 2026)** Requisiti richiesti: - Indispensabile un’ottima conoscenza della lingua inglese e preferibilmente di una seconda lingua - Esperienza mínima di 1 anno. - Competenze informatiche - Abilità...
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Front Office Agent
2 settimane fa
Cortina d'Ampezzo, Italia Boutique Hotel Villa Blu A tempo pieno**Villa Blu**,** Boutique hotel situato a Cortina d’Ampezzo è alla ricerca per la stagione invernale di: **FRONT OFFICE AGENT (Dicembre 2024 - Marzo 2025)** Requisiti richiesti: - Indispensabile un’ottima conoscenza della lingua inglese e preferibilmente di una seconda lingua - Esperienza mínima di 1 anno. - Competenze informatiche - Abilità...
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Front Office Agent
2 ore fa
cortina d'ampezzo, Italia LVGH Srl A tempo pienoAzienda: LVGH Srl - Luxury Hospitality ManagementNew Italian Luxury Hospitality brand with 3 openings planned in Italy between 2026 and 2027. Born with the goal of creating a collection of 10 Hotels in the coming years, the brand is based on an ambitious and original vision of contemporary Hospitality. Our Hotels are positioned in the luxury 5-star segment...
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Front Office Agent
3 ore fa
Cortina d'Ampezzo, Italia LVGH Srl A tempo pienoAzienda: LVGH Srl - Luxury Hospitality Management New Italian Luxury Hospitality brand with 3 openings planned in Italy between 2026 and 2027. Born with the goal of creating a collection of 10 Hotels in the coming years, the brand is based on an ambitious and original vision of contemporary Hospitality. Our Hotels are positioned in the luxury 5-star segment...
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Front Office Agent
2 settimane fa
cortina d'ampezzo, Italia Employerland A tempo pienoOverviewEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for Front Office Agents.Job DescriptionOur Front Office Agents are the first point of contact for guests and play a crucial role in delivering a warm, professional, and seamless welcome. Reporting to the Front Office Manager, the Front Office Agent ensures smooth...
