Senior AI Implementation Lead

About Health Force Health Force is the leading European AI Agent platform for transforming hospital operations. Hospitals and healthcare groups use Health Force to eliminate manual work, accelerate hospital workflows, and scale their operations and delivery capacity without adding headcount. Our mission is to elevate the way hospitals work: reducing administrative burden, strengthening financial and operational performance, and improving the day-to-day experience of everyone inside the health system. it’s something we deliver every day through intelligent AI Agents deployed across real hospital workflows. Our ambition is to bring AI Agents to every hospital in Europe, returning hundreds of thousands of hours currently spent on manual work back to caregivers and hospital teams. Our culture reflects this mission: focused, ambitious, and deeply collaborative. We believe in giving people the opportunity to do the most meaningful work of their careers, work that combines cutting-edge technology with real-world impact, alongside teammates who care intensely about excellence, ownership, and delivering outcomes that matter. Role Summary As a Senior AI Implementation Lead, you will drive the end-to-end rollout of Health Force’s AI Agents inside major Italian hospital groups. You will also play a critical role in building Health Force’s delivery discipline, creating reusable templates, validation frameworks, and playbooks that help us scale deployments across entire hospital networks. This role is ideal for someone who thrives in fast-moving environments and wants to make a direct operational impact in healthcare. Experience leading complex healthcare or automation projects, combined with comfort navigating ambiguity, will be essential as we scale across multiple countries. Project Leadership & Execution Own the execution of hospital deployments end-to-end. Build and manage project plans, timelines, risks, and dependencies. Lead workflow discovery and translate hospital processes into agent requirements (revenue cycle, care operations, administrative workflows). Drive accountability for all implementation milestones: design → build → testing → validation → go-live → stabilization. Manage multiple hospital deployments in parallel. Ensure deployments deliver measurable ROI tied to clear client business cases. Create and refine deployment playbooks, validation frameworks, and templates. Design standardized testing, QA, and acceptance criteria for agent reliability and data integrity. Help build the core PMO discipline within the Delivery function. Reduce deployment time by 30–50% through reusable structures and methodologies. Stakeholder Management Act as the primary contact for hospital project teams, administrators, finance teams, CIO/COO, and clinical operations. Adapt enterprise project management practices to Health Force’s lean, high-velocity model. Work directly with founders on strategic deployments and cross-market scaling. 5+ years in project management or implementation roles within healthcare IT, consulting, automation, or hospital operations. ~ Proven track record leading complex enterprise deployments (multiple stakeholders, multiple systems). ~ Strong communication skills with hospital executives (CIO/COO/CFO) and technical teams. ~ Fluency in Italian and English is required. Experience in private hospital groups (Humanitas, GVM, GSD, etc.). Background in revenue cycle, clinical operations, or hospital workflow transformation. Comfortable working with data-driven workflows and logic-based process design. Familiarity with cloud environments (AWS) and cloud enterprise tech delivery. Strong understanding of basic QA concepts: test cases, edge cases, acceptance criteria, and validation plans. Comfortable reading and interpreting spreadsheets, CSV data, and workflow documentation. Experience with project management and collaboration tools (e.g., Lead AI transformations in some of Europe’s most advanced hospital groups. Competitive compensation and equity package. Hybrid role (Italy-based) with regular onsite work in hospitals. High-growth environment where your work directly shapes the future of European healthcare operations.