Associate Support

Overview Associate Support - Sales Desk – Italy Office Location: Milan / Hybrid Job Type: Permanent • Full time Application Deadline: 31 January 2026 About the Opportunity The Associate Support - Sales Desk role is to support the Distribution Sales Team in strengthening Fidelity’s relationships with intermediaries, achieving sales targets and retaining assets by proactive telesales work. The Associate Support - Sales Desk will be responsible for directly engaging with a range of clients to ensure the effective and efficient implementation of the Italian sales plan. There will, from time to time, be a requirement to attend events and maintain client relationships built from the engagement work. In addition, being part of the Sales Desk, the role will support the team in responding to client requests and preparing information, meeting material and data. The Associate Support - Sales Desk will play an important part of delivering Sales Team performance against sales targets. To support the Associate Support - Sales Desk in this role, an induction and ongoing training will be provided, on sales and product & Industry knowledge. The wider Italian Sales team is a collaborative team that prides itself on teamwork and helping their colleagues to learn and thrive in a supportive environment. Key ResponsibilitiesProactively promote Fidelity’s Italian sales plan and specific product initiatives to a defined list of clients via telesales campaigns through both outbound and inbound calls. Proactively promote Fidelity’s Italian sales events to a defined list of clients to drive attendance and follow up with attendees to maximise sales opportunities. Respond efficiently to client requests for product information and be proactive to develop potential sales opportunities. Enter and maintain quality information on Salesforce CRM. Analyse the existing client base to identify opportunities to promote FIL products in support of campaigns and team sales goals. Develop a detailed understanding of client base to engage in marketing and campaign activities. Proactively generate ideas for enhancing sales aids and presentation material. Collaborate with the wider Italian team to reach ambitious growth objectives.About you / QualificationsAt least a three-year university degree in economics, law, banking, insurance, finance, technical or scientific disciplines + a minimum 6-month professional experience. Sound understanding of the market, financial products and competitive landscape. Telesales experience would be a plus. Sales and results driven attitude with a strong desire to make things happen. Highly motivated and energetic. Ability to build credibility and liaise with clients (especially on the telephone). Excellent interpersonal and communication skills, both verbal and written. Ability to work to deadlines in a fast paced environment and understand business priorities. Team worker, well organized, diligent and reliable. Good practical PC skills, skilled in Excel and PowerPoint. Fluent in both Italian and English. Please note that this is a junior role.Rewards & Additional Information Described as a steppingstone for those wishing to start a career in the asset management industry as sales professionals. The role offers the opportunity to develop a strong external network. We offer a comprehensive benefits package and flexible working arrangements where possible to support wellbeing and development. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. J-18808-Ljbffr Creare un avviso di lavoro per questa ricerca #J-18808-Ljbffr