EUC Support

Position Summary
We are looking for an experienced

EUC Support / Field IT Support Engineer

to provide onsite technical support for end users, desktops, laptops, peripherals, and IT infrastructure. The engineer will be responsible for troubleshooting hardware and software issues, user support, device configuration, installations, and maintaining IT assets at the site.
Key Responsibilities
Provide

Level 1/Level 2 onsite EUC and desktop support

to end users.
Troubleshoot and resolve issues related to

desktops, laptops, monitors, printers, scanners, mobile devices, and other peripherals .
Perform hardware installation, configuration, replacement, and troubleshooting.
Install and configure

Windows operating systems, applications, drivers, and security tools .
Support

Microsoft 365 / Office 365 , Outlook, Teams, OneDrive, and other Microsoft applications.
Perform user