IT Support Specialist

5 giorni fa


Badia Polesine, Italia Altro A tempo pieno

Requisition ID: 81806Bringing out the best in people Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.Working at Dentsply Sirona you are able to:Develop faster- with our commitment to the best professional development.Perform better- as part of a high-performance, empowering culture.Shape an industry- with a market leader that continues to drive innovation.Make a difference- by helping improve oral health worldwide.For our production site in Badia Polesine, we are looking for anIT Support Specialist The role will provide advanced technical support to end users, manage hardware/software/network installations, configuration and troubleshooting. This role is essential in Badia to ensure business continuity and seamless operations.Key ResponsibilitiesTechnical support and customer assistance for devices and softwareInstallation, configuration, and maintenance of all IT equipmentUser management in Active Directory and system accessTroubleshooting login, VPN, and connectivity issuesUser training on new technologiesReviewing and updating IT documentationEvaluation and replacement of obsolete devicesSkillsExcellent communication and interpersonal skillsAnalytical thinking and problem-solving abilitiesAdvanced knowledge of Microsoft M365 (Outlook, Teams, SharePoint, OneDrive, Microsoft Dynamics AX is a plus)Experience in IT service management (Service Now) and change managementAbility to work in international and multicultural environmentsRequirementsDegree or Technical education preferredMicrosoft certification is a plusFluent Italian, Advanced English (C1); other languages are a plusTimely and accurate ticket closure in ServiceNowOn-call availability across shiftsCompliance with corporate standards, SOX, MDR and FDA nice to haveDentsply Sirona is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include “Accommodation Request” in the subject.#J-18808-Ljbffr



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