People Operations Expert

2 giorni fa

milano, lombardia, Italia Nadara Tempo pieno
R People Operations Expert
- Italy (Open)We’re Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach ‘living energy’.
We don’t just produce renewable energy, we live it – recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental initiatives that contribute to the development of the communities we work alongside.
Discover more about our business here: Nadara is an innovative place to work. We work in a stimulating and challenging environment, where every day we explore the unknown with curiosity, make decisions with quality and take action and deliver with courage. For us diversity is a real value, and we encourage in connecting different perspectives with respect.
Discover more about our culture and approach here: 

Job Description
Summary:We are looking for an experienced People Operations Expert to join our People Operations team to manage, owning the end-to-end employee experience for HR queries, transactions, and processes. This role blends a strong service ethos with hands-on knowledge of Italian payroll, employment legislation, and HR administration, ensuring full compliance with labour law, statutory requirements, and collective bargaining agreements (CCNL Metalmeccanico Industria Privata, CCNL Commercio, Terziario e Servizi, CCNL per i Dirigenti di Aziende Produttrici di Beni e Servizi).
The role requires a hands-on HR professional who can move between employee support, payroll and benefits administration, HR systems, process optimisation, and compliance activities, while serving as a trusted advisor on Italian employment practices within a global organisation.

Job Description

Key responsibilities
Own and coordinate all payroll-related activities for Italy in partnership with the external payroll provider, ensuring accuracy, compliance, and timely execution of monthly and annual payroll cycles. This includes managing employee lifecycle events, compensation changes, time and absence administration, benefits, employee queries, employment-related payments and settlements, social security and insurance administration, statutory reporting and regulatory requirements (e.g. Certificazione Unica, Modello 770, INAIL annual self-assessment, INPS reporting, pension funds, supplementary healthcare schemes and mandatory declarations), as well as audits, year-end activities, TFR administration and compliance with tax and employment regulations.
Act as the first point of contact for employees and manages via the HR ticketing system, owning resolution from intake to close queries within agreed SLAsEnsure compliance with Italian labour law, collective bargaining agreements (CCNL), tax and social security regulations.
Prepare, review, and manage employment offers, contracts, amendments, probationary period documentation, termination documentation. Manage the activation and administration of internship programmes in collaboration with external providers.
Oversee time & attendance, absences, parental leave, and sickness administration in F2ACoordinate employee documentation and personnel file management, ensuring data accuracy and compliance with GDPR requirements.
Manage HR data and organizational updates in Workday and other HR systems, ensuring the integrity of employee records and supporting system testing and process improvements.
Support HR audits, statutory inspections and reporting obligations, providing documentation and maintaining compliance records.
Liaise with payroll providers, tax advisors, legal counsel, benefits vendors, insurance brokers and external authorities.
Coordinate protected categories (L.68/99) administration and relationships with employment offices and external authorities where applicable.
Own and manage employee insurance and benefits programmes, including policy administration, annual renewals, vendor relationships, employee enrolment and support for healthcare, pension, life, accident, travel and executive insurance schemes.
Manage the CEO’s payroll and compensation administration, acting as the key liaison between Italian and US payroll providers, external tax advisors, and internal stakeholders. Oversee the application of tax equalisation arrangements, executive benefits, and compensation-related matters, ensuring accurate payroll processing, compliance with applicable tax regulations, and fulfilment of all reporting and statutory requirements.
Support employee lifecycle administration (onboarding, changes, offboarding)Champion a continuous improvement mindset – proactively flag friction points in existing processes and propose fixesPartner with the wider People Operations and People Business Partner teams to ensure consistency, joined up support across the employee journeyQualification3-5 years of experience in payroll and HR administration within Italy.
Solid knowledge of Italian labour law, payroll processes and regulations, and CCNL frameworks.
E