Sr. Network Support Specialist
1 giorno fa
Sr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Sr. Network Support Specialist, you will: Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat Configure network devices, including routers, switches, firewalls, and wireless access points Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them Thoroughly document all support interactions and their resolutions Identify and escape complex issues to higher tier support teams Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve A day in the life As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You’ll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and
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Sr. Network Support Specialist
3 settimane fa
milano, Italia Amazon A tempo pienoSr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're...
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Senior Network Support Specialist — Advanced Connectivity
3 settimane fa
milano, Italia Amazon A tempo pienoA leading technology company is seeking a Sr. Network Support Specialist in Milan to provide advanced technical support for network devices. This role requires 2+ years of customer-facing experience and a strong ability to troubleshoot complex issues. You'll configure routers and switches while mentoring junior support staff. Join a global team that...
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Sr. Network Support Specialist
3 giorni fa
Milano, Italia Amazon A tempo pienoSr.Network Support Specialist (Customer Support)Job ID: | Amazon Commercial Services Pty LtdAt eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity.Fixing connectivity in the home is, however, just the start.We're working...
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Network Support Specialist
3 settimane fa
milano, Italia UPS A tempo pienoNetwork Support Specialist – UPSThe Network Support Specialist will be responsible for planning and optimizing the UPS Italy network and its interactions with other European countries. The role will collaborate in managing contingencies, holiday periods, and handling structural changes within the ground network. The specialist will analyze data to monitor...
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Network Support Specialist
2 giorni fa
Milano, Italia Ups A tempo pienoNetwork Support Specialist – UPSThe Network Support Specialist will be responsible for planning and optimizing the UPS Italy network and its interactions with other European countries.The role will collaborate in managing contingencies, holiday periods, and handling structural changes within the ground network.The specialist will analyze data to monitor...
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Network Support Specialist
4 settimane fa
Milano, Italia UPS A tempo pienoNetwork Support Specialist – UPS The Network Support Specialist will be responsible for planning and optimizing the UPS Italy network and its interactions with other European countries. The role will collaborate in managing contingencies, holiday periods, and handling structural changes within the ground network. The specialist will analyze data to monitor...
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Network Support Specialist
1 settimana fa
Milano, Italia UPS A tempo pienoNetwork Support Specialist – UPS The Network Support Specialist will be responsible for planning and optimizing the UPS Italy network and its interactions with other European countries. The role will collaborate in managing contingencies, holiday periods, and handling structural changes within the ground network. The specialist will analyze data to monitor...
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Network Support Specialist
1 giorno fa
Milano, Italia UPS A tempo pienoEsplora la tua prossima opportunità in un'organizzazione Fortune Global 500. Immagina possibilità innovative, sperimenta la nostra gratificante cultura e lavora con team di talento che ti aiutano a migliorare ogni giorno. Sappiamo cosa serve per guidare UPS verso il futuro: persone con una combinazione unica di competenze + passione. Se hai le qualità e...
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Network Support Specialist
1 giorno fa
Milano, Italia UPS A tempo pienoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Network Support Specialist
1 giorno fa
Milano, Italia UPS A tempo pieno**Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.** Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos...
