Global Guest Experience Lead — Hospitality

A leading hospitality company in Milan is seeking an Assistant Guest Experience Manager to support the Head of Department in delivering excellent service. The right candidate will be fluent in Italian and English, with at least 2 years of experience in the hospitality sector. You will work on implementing guest experience standards, coordinating with teams,...

A luxury collection hotel in Milan seeks a Guest Experience Expert/Front Desk Agent to ensure a memorable stay for guests. Responsibilities include managing check-ins/outs, engaging with guests, and addressing service requests while working with various hotel departments. Ideal candidates possess a positive demeanor, problem-solving skills, and experience in...

A prestigious hotel chain in Milan is seeking an Assistant Guest Experience Manager to support the Head of Department in enhancing customer satisfaction and optimizing resources. This role requires fluency in Italian and English, a degree in a relevant field, and at least 2 years of experience in hospitality. You'll deliver personalized guest experiences,...

A leading hospitality company seeks a Front Office Agent for its Gran Melià Palazzo Cordusio location in Milan, Italy. The role is focused on enhancing guest experiences through personalized service and efficient front desk operations. Candidates should have a university degree in tourism or hospitality and at least one year of customer service experience....

A global hospitality company is seeking a Restaurant & Bar Manager to oversee operations in Milano. The role involves managing restaurant staff, ensuring exceptional guest service, and working within budget guidelines. Key responsibilities include managing operations, driving sales, and developing menus. Candidates should have experience in Food and Beverage...

A global hospitality brand in Milan seeks a Night Manager to oversee Front Office operations and ensure guest satisfaction during night hours. The ideal candidate has experience in a similar role and is fluent in English, with knowledge of Opera PMS being a significant advantage. This position involves managing various responsibilities such as check-ins,...

Empresas: Meliá Hotels InternationalMISSION: The Assistant Guest Experience Manager supports the department Manager in the development and implementation of the departmental strategy established in the hotel, committing to achieve excellence in customer satisfaction and the optimisation of economic and human resources under their responsibility. What will I...

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and be part of our extensive global familyMissionThe Assistant Guest Experience Manager supports the Department Manager in the development and implementation of the departmental...

A prestigious hotel in Milan is looking for a Chef de Rang to deliver exceptional customer service and oversee food and beverage service during guest dining experiences. You will attend pre-service briefings, greet guests, and ensure satisfaction throughout the meal. The ideal candidate will have a passion for luxury hospitality and strong communication...

 Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting a Guest Experience Intern to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.Reporting to Front Desk Manager, the intern will support both front desk and guest services tasks. This is full-time...