Junior Consultant

Junior Consultant / Service Delivery Associate - FinTech 6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.What Makes Us, Us Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorpAt its foundation, SimCorp is guided by our values – caring, customer success‑driven, collaborative, curious, and courageous. Our people‑centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.If you like what we’re saying, keep readingWhy this role is important to us | The Function We are hiring a Service Delivery Associate to join our Service Delivery team at the SimCorp office in Pistoia or Trieste.Service Delivery Consultants are skilled professionals who contribute to the growing support and maintenance of SimCorp clients, by providing best‑practice market solutions and deploying services related to the usage of SimCorp Dimension and beyond.As part of an international company, you will be in contact with clients and experts from all over the world. You will be able to access an international network of people that can assist you grow professionally and personally. You will have the opportunity to work closely with your team, share relevant thoughts and ideas and have a high "Team spirit". Our consultants provide front‑to‑back solutions, incident and problem management, small changes or enhancements to current or future customer flows, increasing the automation level and (or) the end‑user experience and satisfaction.We are always looking for innovative solutions to improve the service and to make it functional for customers.What you will be responsible forEvaluate problems and issues which occur in SimCorp Dimension at internal or external clients to provide convincing and timely solutionsCo‑operate closely with SimCorp colleagues and the SimCorp clients to prioritize and provide best‑practice solutionsAdvise and service our clients by providing best practice market solutions related to the usage of SimCorp Dimension in an optimal, future‑oriented wayImplement additional functionality in SimCorp Dimension for existing customers also addressing issues in new areas of expertise to fulfil our clients’ demand for additional, value‑adding functionalityAssess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirementsCo‑operate closely with other professionals within SimCorp to share knowledge and ensure efficient solutions for the clientsContribute to knowledge