Lavori attuali relativi a Customer Operations Specialist - Florence - ABB
-
Florence, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking an Italian Customer Operations Specialist to assist Italian-speaking customers in a role based in Lisbon. The position requires fluency in Italian and strong customer service skills. The successful candidate will handle customer inquiries efficiently across various channels. The company offers a competitive salary and...
-
Italian Customer Operations Expert – Lisbon
3 giorni fa
Florence, Italia Cross Border Talents A tempo pienoA leading international support firm is seeking Italian-speaking talents for a Customer Operations Expert role based in Lisbon. Responsibilities include responding to customer inquiries, managing support tickets, and providing operational feedback. The role offers a competitive salary package ranging from $1050 to $1379 monthly, with additional training...
-
Work In Portugal
5 giorni fa
Florence, Italia Cross Border Talents A tempo pienoWork in Portugal - Customer Operations/Italian MarketEUR 30.000 - 50.000Want to Relocate to Portugal?We are looking for Italian-speaking talents who want to build a career in Customer Operations &International Support while working in a diverse, multicultural environment in Lisbon.Position: Operations Customer ExpertLocation: Lisbon, PortugalMarket:...
-
Italian-Speaking Customer Operations in Lisbon
5 giorni fa
Florence, Italia Cross Border Talents A tempo pienoA major staffing company is seeking an Operations Customer Expert to join their team in Lisbon, Portugal. The role involves responding to customer inquiries across various channels, handling support tickets, and conducting outbound calls. Successful candidates will benefit from a competitive salary package and opportunities for career growth in a...
-
Global Order
5 giorni fa
Florence, Italia RM Staffing B.V. A tempo pienoA global leader in automation solutions is seeking a Customer Service Specialist in Florence, Italy. The ideal candidate will be responsible for processing orders, monitoring production progress, and providing customer support. Candidates should have a degree in Foreign Languages or Economics, along with 3-4 years of experience in Sales Administration....
-
Strategic Tender
3 giorni fa
Florence, Italia Quadrifoglio Group A tempo pienoUn'azienda di arredamento per uffici e spazi contract cerca un/una Customer Care & Tender Specialist a Firenze. La figura si occuperà delle gare d'appalto, gestendo analisi, documentazione e ordini. Si richiedono laurea (preferibilmente giuridica), esperienza con Excel e ottime capacità relazionali. L'ambiente di lavoro è dinamico e offre opportunità di...
-
Fashion Customer Service
3 giorni fa
Florence, Italia Altro A tempo pienoUn'azienda nel settore moda è alla ricerca di un Customer Service & Inside Sales Specialist. La figura si occuperà della gestione operativa e commerciale dei clienti wholesale italiani e fornirà supporto alla rete vendita. È richiesta esperienza in ruoli simili, ottime capacità relazionali e familiarità con strumenti gestionali e CRM. Questa è...
-
Florence, Italia CBTALENTS A tempo pienoItalian Customer Support Specialist for Social Media w/ Relocation SupportFlorence, Metropolitan City of Florence, ItalyJob Openings Italian Customer Support Specialist for Social Media w/ Relocation SupportAbout the job Italian Customer Support Specialist for Social Media w/ Relocation SupportLocation: Lisbon, Portugal (On-Site)Employment type:...
-
Fulfillment Specialist
3 giorni fa
Florence, Italia Baker Hughes A tempo pienoWould you like the opportunity to work in a dynamic innovative role? Are you passionate about building relationships and ensuring customer success?Join our team!Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector.We hold an extensive portfolio of rotating equipment, process...
-
Fulfillment Specialist
3 giorni fa
Florence, Italia Baker Hughes A tempo pienoWould you like the opportunity to work in a dynamic innovative role? Are you passionate about building relationships and ensuring customer success? Join our team! Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment,...
Customer Operations Specialist
2 ore fa
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to: Quality ManagerYour role and responsibilitiesIn this role, you will have the opportunity to support the accurate end-to-end resolution of post-sale customer requests. Each day, you will assist in resolving warranty products, customer complaints, disputes in a timely manner to ensure customer satisfaction. You will also showcase your expertise by analyzing trends within the claims process to highlight any repetitive failures to further support continuous improvement.You will be mainly accountable for:Ensures the resolution of post-sale customer requests/complaints/disputes, in coordination with Sales, Operations, and other internal and/or external teams.Tracks any disputes that arise and proactively coordinates with the necessary functions to ensure faster resolution.Works with the manager in providing appropriate solution for customer claims, coordinates with the related teams to ensure complete handling of the complaints and/or disputes, and ensures containment actions, returns, credits, and/or debits are processed.Collects and archives the documentation regarding requests/claims/disputes within the target timeline and ensures all outcomes/actions are recorded and closed in the systems within their scope of responsibility.Report and follow up on KPIs related to warranty costs and customer complaints.Analyzes trends within the claims process to highlight any repetitive failures to further support continuous improvement.Qualifications for the roleBachelor's Degree Industrial Engineer, Electrical Engineer or similar.2-3 years of experience in Customer Service in Quality and/or Engineering areas.SAP Experience.Quality tools knowledge (8D's) required, problem solving mindset.ISO Auditor is desirable.Knowledge in 10CFR Appendix B is desirable.Desirable to have prior experience with Switchgear and Circuit Breakers.Open to sponsorship.Why ABB?We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.What's in it for youABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: an Equal Employment Opportunity and Aff... (EEO) Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at .Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to Resumes and applications will not be accepted in this manner.MyBenefitsABB.comWe value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.Customer Operations Specialist • Florence, Tuscany, Italy#J-18808-Ljbffr
