Senior Specialist, Research and Data Services

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WHERE YOU’LL FIT WITHIN THE TEAM

As a Senior Specialist, Research and Data Services, you’ll provide desktop research and data services support across short- to medium-term projects. You’ll bring specialized knowledge of relevant research resources, with a focus on supporting Bain’s practice areas, including PEG/Generalist research.

This is an individual contributor role where you’ll manage your own deliverables with limited oversight, support research planning and execution, and help capture and share research experience across the team. You’ll also contribute to asset‑building activities, training, and service improvements that help the team continue to grow and evolve.

WHO YOU’LL WORK WITH

You’ll join Bain’s Research and Data Services team in Milan, supporting consulting, expert delivery, and practice teams with high‑quality business research, data services, information management, and research enablement.

You’ll work closely with internal stakeholders across Bain to understand project context, identify information needs, and deliver clear, accurate, and well‑organized research. You’ll also collaborate with colleagues across research and practice teams to share knowledge, strengthen research capabilities, and contribute to ongoing product, service, and process improvements.

WHAT YOU’LL DO

• The Snr Specialist, Research and Data Services provides desktop research and Research and Data Services to consulting, expert delivery and practice teams. Frequently works as part of project teams to support in research planning and execution, information management, training, and capture of research experience.
• This role is to establish their affiliation in certain practice areas of Bain's practice areas and have specialized knowledge of relevant research resources.
• This is an individual contributor able to deliver on short to medium‑term projects and manage own deliverables with limited oversight from supervisor.
• This role participates in ongoing product and service evaluations, and resource development activities including their implementation.

Principal Accountabilities and % of time

Research (75%)

• Conduct business research utilizing desktop resources and business tools to deliver on short to medium‑term projects with limited oversight from supervisor.
• Contribute as an active member of an Industry Team to support complex and specialized research, and should also be proficient in conducting general research in all areas of interest to Bain.
• Proactively work with customers to understand the project context and specific information needs
• Demonstrate knowledge and effective use of local, regional and global general and industry / capability specialized data sources and their applications.
• Deliver accurate, well‑organized and comprehensive research solution and result.
• Develop regular relationship with internal stakeholder, solicit feedback on performed research and resolve issues.

Asset Building and others (25%)

• Support activities including processing orders and new acquisitions, cataloging and serials check‑in, end‑user system updates, tracking circulation of materials from the collection and ongoing maintenance of department assets.
• Participate in knowledge sharing, training, and relevant projects to continuously enhance skills alongside business growth.
• Participate in product and service evaluations and process / tool innovations, and contribute in implementation as appropriate.
• Conduct just‑in‑time and regular group training for researchers, consulting and consulting support staff.
• Build industry or subject matter expertise by supporting relevant projects, and attending different format of training and experience sharing.
• Participate in Research and Data Services marketing efforts.
• May lead small scale initiatives as assigned.
• May coach less experienced colleagues sometimes.

Knowledge, Skills, and Abilities

• Fluent written and verbal communication skills in native language and English required
• Strong organization, pri