Field Service Engineer

2 giorni fa

milano, provincia di milano, Italia Sungrow Europe - Welcome traveler! Tempo pieno

Your mission

Ciao a tutti Benvenuti in Sungrow — dove la tecnologia incontra il futuro dell'energia pulita.

We are looking for a Field Service Engineer specialised in Communications & SCADA to join our growing Service team in Italy. This is not your average field role — you'll be the technical backbone our clients rely on when it matters most. When something goes wrong on a plant, you're the one who sees the full picture and knows exactly where to look. Intrigued? Here's what your days will look like:

  • Take full ownership of customer issues related to communications, monitoring and control involving our inverters and battery storage systems, driving each case from first contact to resolution.
  • Analyse and discriminate faults across the plant — determining whether an issue originates in our equipment or in third-party systems such as PPC, EMS, SCADA or the wider communication network.
  • Work hands‑on with industrial communication networks (Modbus TCP/RTU and related protocols), interpreting registers, logs and data flows to pinpoint the root cause of any problem.
  • Support commissioning activities by verifying that our inverters and BESS communicate correctly with the customer's PPC, EMS and SCADA systems, acting as the go‑to technical reference on site.
  • Use data analysis to identify communication faults, performance deviations and control issues, and translate findings into clear, actionable corrective proposals.
  • Perform on‑site installation, commissioning, repair, maintenance and testing tasks, while always following Health & Safety procedures and applicable regulations.

Your profile

All right — now that you've got a feel for the role, let's talk about you. To truly thrive here and build something meaningful over the long term, your background should look a lot like this:

  • A solid educational foundation in Electrical, Electronics, Telecommunications or Automation Engineering or a related technical discipline.
  • Strong knowledge of industrial communication protocols — especially Modbus (TCP/RTU) — and familiarity with others such as IEC 61850, DNP3 or OPC‑UA.
  • Hands‑on experience with SCADA systems, remote monitoring platforms and VPN/remote connections to plant assets.
  • Good understanding of PPC and EMS platforms and how inverters and BESS integrate within them.
  • Data analysis skills to diagnose and discriminate communication and control faults across complex, multi‑vendor environments.
  • Practical troubleshooting capabilities on site, including a working understanding of AC/DC and Low/Medium Voltage systems.
  • Italian and English language proficiency at C1 level or above; additional European languages are a plus.
  • A valid driving licence — this one is essential for the role.
  • Willingness to travel (approximately 60%) and to take on on‑call duties, including occasional evenings and weekends.
  • Experience with Battery Storage solutions and customer‑facing work in critical or high‑pressure situations are considered strong advantages.
  • Preferably based in or around Milan.
#J-18808-Ljbffr