Data Center Engineering Operations Technician

OverviewData Center Engineering Operations Technician – AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to cloud services. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver high safety and security standards while providing capacity at the lowest possible cost, in an inclusive culture that welcomes bold ideas and empowers you to own them to completion. ResponsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA) Perform rack installs and rack decommissioning within internal SLA Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support change management program Monitor daily work requests and manage to resolution, and execute projects from conception to completion On-site support of contractors, sub-contractors and vendors, ensuring work performed aligns with established practices, procedures and local legislation Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations Role may support more than one location/site Physical RequirementsWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection A day in the lifeThis role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). Responsibilities include maintaining, operating, and troubleshooting mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and related systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and related systems, pumps and motors. Additional support includes fire/life safety equipment, building automation systems, and general facilities equipment. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Our culture values diverse experiences and inclusivity across our teams. QualificationsBasic QualificationsHigh school or equivalent diploma 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) Preferred Qualifications2+ years of data center engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at the Amazon jobs benefits page. 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