Front Office Agent
2 settimane fa
A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessaryWhat are we looking for?Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Good knowledge of Italian and EnglishIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in cash handlingWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all. #J-18808-Ljbffr
-
Front office agent
2 settimane fa
Milan, Italia CampusX A tempo pienoCampus X è una società Italiana che opera nel settore dello student housing ( che offre ai suoi ospiti un’esperienza abitativa full optional e di respiro internazionale all’interno delle proprie strutture. Stiamo cercando un Front Office Agent per la struttura CX di Milano North of Milan ! Se hai voglia di contribuire al nostro progetto, sei...
-
Front Office Agent
2 settimane fa
Milan, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...
-
Front Office Agent
2 settimane fa
Milan, Italia Hosco.com A tempo pienoA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and...
-
Casa Laveni
13 ore fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 boutique hotels across Europe. Located in Via dei Bossi, just a few steps from Milan’s Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening...
-
Casa Laveni
5 ore fa
Milan, Provincia di Milano, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 boutique hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening...
-
Front office agent
1 settimana fa
Milan, Italia Ali Professional A tempo pienoRituali, brand di Ali Professional specializzato nella ricerca e selezione di talenti nei settori di hotellerie e ristorazione di lusso — ricerca un/una Front Office Agent per una raffinata struttura cinque stelle. Il Boutuque hotel incarna una destinazione iconica per design, atmosfera affascinante e servizio su misura. Un luogo elegante e contemporaneo,...
-
Agente front-office
6 giorni fa
Greater Milan Metropolitan Area, Italia The Plein Hotel A tempo pienoAs a Front Office Agent at The Plein Hotel Milanyou will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide.Inspired by German fashion designer, Philipp Plein, this five-star luxury boutique hotel, member of Small Luxury Hotels of the World,...
-
Front Office Agent
2 giorni fa
Milan, Italia Jobbit A tempo pienoHosco What will I be doing? A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Achieve...
-
Front Office
1 settimana fa
Milan, Italia Grand Hotel et de Milan - Member of The Leading Hotels of the World A tempo pienoGrand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello...
-
Front office
7 giorni fa
Milan, Italia Grand Hotel Et De Milan - Member Of The Leading Hotels Of The World A tempo pienoGrand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello...
