ICT HR SYSTEMS
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Job description:
ICT HR Systems & Integration
Department : ICT
Reports To: ICT HR
Position Overview
We are looking for an ICT HR Systems & Integration to act as the guardian of a lean, coherent systems landscape aligned with enterprise architecture strategy — bridging business needs, vendor delivery, and technical design. You will be a central figure in both our ICT HR Transformation programme and the ongoing Business-as-Usual (BAU) support of Payroll, T&A and DMS systems, operating in a fast-paced, multi-country environment. A critical priority in the first months will be building a comprehensive understanding of the current landscape – much of which exists as institutional knowledge rather than documentation. This calls for someone who is a proactive, resourceful learner: comfortable structuring their own knowledge-gathering process, persistent in following up on open questions, and skilled at building rapport with subject matter experts.
Job Responsibilities
- Lead the Integration workstream within ICT HR Transformation programmes, overseeing the end-to-end build and deployment of multiple integrations per country and gather and prioritize requirements
- Translate business requirements into clear functional and technical specifications
- Partner with vendors and enterprise architecture teams to define the best technical solutions
- Coordinate testing efforts between vendors and business stakeholders to ensure solution quality
- Manage the transition of new solutions from project delivery into support
- Manage the vendor relationship with the support organization, and challenge the proposed solution to ensure service quality and accountability
- Act as the key point of contact linking business needs, vendor capabilities, and architectural direction in terms of integration solutions
- Lead a structured knowledge
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