Client Success
7 giorni fa
pomezia, lazio, Italia
Altro
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Experian is hiring a Service Relationship Manager (SRM) to act as the client’s in-life single point of contact, ensuring a simple, consistent experience and driving CSI across journeys. You will oversee governance of SLAs/KPIs, coordinate across Market, Regional and Product teams, and lead service reviews to improve outcomes.
The role requires 4–5 years of experience managing large-scale, multi-country implementations and a strong ability to analyze data, manage escalations, and elevate customer
#J-18808-Ljbffr
The role requires 4–5 years of experience managing large-scale, multi-country implementations and a strong ability to analyze data, manage escalations, and elevate customer
#J-18808-Ljbffr