Lavori attuali relativi a VIC & CLIENTELING DIRECTOR / LUXURY BRAND / ROME - Torino - SIDLER SA


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  • Torino, Italia Sidler Sa A tempo pieno

    On behalf of arenowned High Luxury Brandwe are recruiting the following profile to join theirHQ in Rome:GLOBAL CLIENT STRATEGY & DEVELOPMENT DIRECTORResponsibilities:Shape and lead theglobal client strategy, driving High End client engagement, loyalty and long-term value creationDevelop and expand theglobal High End client portfolio, focusing on acquisition,...

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VIC & CLIENTELING DIRECTOR / LUXURY BRAND / ROME

6 ore fa


Torino, Italia SIDLER SA A tempo pieno

On behalf of a renowned High Luxury Brand we are recruiting the following profile to join their HQ in Rome: VIC & CLIENTELING DIRECTOR Responsibilities: Shape and lead the global client strategy, driving High End client engagement, loyalty and long-term value creation Develop and expand the global High End client portfolio, focusing on acquisition, retention, elevation and conversion of top-tier clients Ensure effective governance of the High End client database, guaranteeing data accuracy and collaborating closely with CRM, IT and Data Compliance teams Continuously enhance the global client experience and journey, in partnership with key stakeholders at both central and market level Design customized client journeys and define go-to-market and follow-up action plans for priority client segments Play a central role in the conception and execution of international High End client events Oversee client targeting strategies and analyze performance and results linked to global events Lead and develop a team of 3–4 professionals and foster the global Client Development community across markets The ideal candidate will have the following skills, knowledge and experience: University degree in Business Management or a related discipline At least 10 years' experience in Client Strategy, Client Development or Clienteling, preferably within Luxury, High Jewelry or Haute Horlogerie, in an international environment Highly business-oriented with a strong focus on client needs and relationships Excellent communication skills with the ability to interact effectively with senior stakeholders Fluency in English and Italian; knowledge of French is considered a plus Previous experience or exposure to the Asian market will be regarded as a strong asset