Territory Manager S&M Cities Italy
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Job Ref ID: JR
Your Mission:
As a Territory Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities. You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience— all the way to handing over a mature, profitable, market-leading city.
Own your focus cities end-to-end:
- Coverage & Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities.
- Content: set partner acquisition priorities, own pipeline execution, manage & Grow your cities’ top partners.
- Fix the Basics: directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools.
- Affordability: own and execute the city-level promotional plan with city top partners.
- Reporting: own the city-level Weekly Business Review.
What success looks like:
- Promotional presence in your cities— work with your top partners to execute appealing promotions.
- Focus on growing your priority cities.
Qualifications
What you will bring to the ride:
- Ownership & drive: a proven bias for action and a track record of hitting ambitious targets without supervision — you treat your territory like your own company.
- Analytical power: you translate complex data (share, funnel, unit economics) into a prioritized action plan, and you are fluent in marketplace metrics such as GMV, contribution margin, fail rate, uptime, and conversion.
- Strategic prioritization: you know how to concentrate scarce resources where they compound — choosing which cities, partners, and levers to attack first.
- Cross-functional influence: experience mobilizing Operations, Sales, Marketing, and
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