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AfterSales Senior Manager
3 settimane fa
Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion. Location: Northwest Milan (1day of remote work per week) Indicative package:€65,000/€75,000 + MBO + company car Responsibilities MAINACTIVITIES AND RESPONSIBILITIES The Aftersales & ServiceManager will develop & execute the Service business while being responsiblefor the Profit Center and all its resources. •Responsible for the Aftersales & Serviceactivities of the company in the Italian market •Measure performance and efficiencybased on KPIs •Ensure the execution of the Service activities and projectsin the company •Responsible for the approval oftechnical suppliers •Support to branches •Monitor turnover of Service and sparepart sales •Ensure a high level of customersatisfaction •Control of internal costs andwarranties •Pricing of service contracts Your Profile SKILLS AND REQUIREMENTS •Minimum of 6 years of relevantprofessional experience in industrial sectors with a focus on the technicaldepartment •Expertise in rentals and maintenancecontracts (knowledge of service costs, etc.) •Prior work experience in teammanagement •Must have ability to train andmotivate proving very good with communicational skills •Passionate and hard worker •Manage complexity and work volume,problem solver •Target and results oriented •Customer centricity •Strategic thinking and acting •Bachelor's degree in engineering oreconomies •Proficient with MS Office •Knowledge of CRM system •Advanced in English oral and written «I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).L'offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L'azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
