IT Delivery Consultant

The IT Delivery Specialist is a hands-on role responsible for configuring the software product based on specifications provided by consultants, managing integrations with banking services, and providing technical support throughout the delivery cycle. They work closely with internal teams (functional consultants and internal product development teams) to ensure the proper functioning of the implemented solutions, including debugging, developing integration components, and tracking tickets. MAIN TASKSConfiguring software product setups to be implemented, based on consultants' requests Debugging code based on reports and anomalies Developing system integration components for banking services (APIs, middleware) Monitoring and managing tickets via Help Desk (for product issues) and Jira (for SIT/UAT issues). Collaborating with development and operations teams for rapid problem resolution. Documenting implemented activities and solutions MAIN REQUIREMENTSDegree in Computer Engineering or Information Technology Alternatively, a technical-industrial diploma with a focus on IT and a minimum of 3 years' experience in the IT sector Familiarity with Windows/Linux environments Good knowledge of English (we work with international colleagues) SKILLSKnowledge of Microsoft Windows operating systems (both Client and Server) or a high level of autonomy (without requiring administrative skills) in understanding the features offered by the operating systems and their use Knowledge of MSSQL or the ability to read an ER (Entity Relationship) diagram, understand its semantics, read queries, and make changes if necessary Ability to work in a team Ability to work under stressful conditions (e.g., end of UAT project) Problem-solving skills Knowledge of .NET (C#) object-oriented programming languages Experience with REST APIs, SOAP, and system integration ONE OR MORE OF THE FOLLOWING WOULD BE AN ADDED VALUEKnowledge of MS PowerShell Knowledge of containerization principles and the main container orchestrators (Kubernetes) Knowledge of the Angular language (framework used for front-end development) Knowledge of cloud computing management (preferably MS Azure) LOCATIONWHAT WE OFFERCOMPENSATION, WELFARE & BENEFIT Our history, as well as our future, is based on the value of our people. Prometeia’s biggest investment is in our people, and it concerns every aspect of professional life. We call it “Total Compensation”, and it is made of three elements: Compensation, consisting of a fixed and a variable component, a Welfare Plan active since 2015 –we were among the first companies in Italy to introduce it–, and Benefits, including all initiatives for the well-being of our people. REMOTE WORKING Flexibility is an intrinsic value of our way of working. In Prometeia, remote working is an organizational method based on trust. It results in benefits in terms of work-life balance, environmental impact, and the optimization of company results through the autonomy and empowerment of people. PEOPLE PROGRAM Our evaluation system is based on the full enhancement of our people and on continuous dialogue as a stimulus for regular, mutual professional and personal growth. Within the projects, several moments are dedicated to transparent discussions between managers and team members. This allows for prompt, reciprocal feedback. The process is fully digitalized and aimed at continuously improving the strategic growth of both the individual and the company. TRAINING Prometeia means continuous training. We provide an average of 11 days of training per year to our people, in person and online. We pay specific attention to younger colleagues, the protagonists of dedicated growth programs, and to the continuous sharing and internal