BMC Helix Process
1 settimana fa
BMC Helix Process & ITSM Analyst / Workflow Engineer (Remote) Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors. Seniority: Mid‑Senior level • Employment type: Full‑time • Job function: Other • Industries: IT Services and IT Consulting Key ResponsibilitiesAnalyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow managementRequirementsBachelor's degree in Computer Science, Information Systems, or a related field 3–5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms Strong understanding of workflow design, process mapping, and optimization techniques Proficient in analyzing business requirements and translating them into technical specifications Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders Proven problem‑solving skills and a proactive approach to identifying and resolving issues Ability to work collaboratively in a remote, fast‑paced, team‑oriented environment Certifications in ITIL or other ITSM methodologies are a plus#J-18808-Ljbffr
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BMC Helix Consultant
2 giorni fa
Roma, Lazio, Italia Müller`s Solutions A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Administrator
3 settimane fa
Roma, Italia Müller's Solutions A tempo pienoAs a BMC Helix Administrator (Remote) at Müller's Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our...
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Bmc Helix Administrator
1 settimana fa
Roma, Italia Müller`s Solutions A tempo pienoAs a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our...
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BMC Helix Consultant
3 settimane fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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Bmc Helix Support
1 settimana fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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BMC Helix Support
7 giorni fa
roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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BMC Helix Support
2 settimane fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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BMC Helix Integration
2 settimane fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through...
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BMC Helix Process
2 settimane fa
roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools...
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BMC Helix Process
2 settimane fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools...
