Client Advisor

1 settimana fa

Porto Cervo, Italia DOLCE&GABBANA A tempo pieno

Role Overview Are you ready for an exceptional, high-stakes experience in the heart of the Mediterranean's most exclusive summer setting? We are seeking an experienced, passionate, and results-driven Seasonal Client Advisor to join our team in the prestigious Porto Cervo boutique for the 2026 season. This unique position offers the opportunity to immerse yourself in the high-net-worth, exhilarating environment of the Costa Smeralda. You will be instrumental in elevating our brand's presence, delivering extraordinary, hyper-personalized service to a sophisticated international clientele that defines the global elite. Key Contributions to the Role Elite Client Relationship Management: Build, nurture, and maintain strong, long-term relationships with both loyal and new clients, consistently exceeding expectations and anticipating their luxury needs. Ready-to-Wear Expertise: Act as the primary expert, offering in-depth product knowledge, personalized styling advice, and tailoring suggestions. Sales Performance & Strategy: Drive and achieve ambitious individual and team sales targets, contributing significantly to the overall commercial success of the seasonal Porto Cervo boutique. Impeccable Service Delivery: Provide a personalized and outstanding shopping experience that embodies the luxury standards and values of our brand at all times. Boutique Presentation: Collaborate with the team on visual merchandising and store presentation, ensuring the boutique environment is always pristine, inspiring, and aligned with global brand guidelines. Operational Excellence: Support all stock management procedures, including inventory checks, restocking, and accurate point-of-sale transactions, ensuring seamless daily operations. Brand Ambassador: Actively participate in exclusive store events and client engagement activities designed to enhance brand visibility and drive customer loyalty during the high season. What You Bring to the Team Experience: Proven experience as a Client Advisor or similar client-facing role (2+ years), preferably within luxury retail, with a strong focus on Ready-to-Wear or high-ticket fashion items. Client Focus: A deep passion for delivering exceptional customer service and a demonstrated ability to cultivate and manage meaningful client relationships (CRM experience is a plus). Communication Skills: Strong, polished communication and interpersonal skills, capable of interacting effectively with a diverse and exclusive international client base. Goal Orientation: A self-starter attitude, highly goal-oriented, and a collaborative team player committed to achieving and surpassing store targets. Attention to Detail: A keen eye for visual merchandising, quality control, and an understanding of the presentation standards required in a luxury environment. Language Proficiency: Fluency in English is mandatory. Proficiency in Italian is highly valued, and additional languages (e.g., Arabic, Russian, Mandarin) are a significant advantage for serving our international visitors. #J-18808-Ljbffr

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