Italian Customer Support Agent | Courier Services
22 ore fa
Italian Customer Support Agent | Courier Services - Work In Greece - RelocationJoin Mercier Consultancy MD as an Italian Customer Support Agent specializing in courier services, with relocation to Greece. Base Pay RangePay varies based on experience. Please discuss details with your recruiter. Key ResponsibilitiesDeliver exceptional customer support to Italian‑speaking clients through phone, email, and live chat Assist customers with inquiries related to courier services, including shipping options, tracking information, and service policies Manage and resolve customer complaints and issues effectively, ensuring high levels of satisfaction Document all interactions with customers in our CRM system, maintaining accurate records for future reference Collaborate with logistics and operations teams to provide comprehensive solutions to customer issues Stay updated on the latest company services, shipping rates, and industry trends to offer informed assistance RequirementsFluency in Italian (both written and spoken) is essential; proficiency in English is a plus Previous experience in customer support, particularly in the courier or logistics sector, is preferred Strong communication and problem‑solving skills to effectively engage with customers Excellent organizational abilities to manage multiple customer requests efficiently Familiarity with CRM software and customer service tools is advantageous A willingness to relocate to Greece for this position A commitment to providing exceptional customer service and support BenefitsCompetitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More Seniority LevelEntry level Employment TypeFull‑time Job FunctionCustomer Service IndustryIT Services and IT Consulting#J-18808-Ljbffr
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Milan, Italia Altro A tempo pienoItalian Customer Support Agent | Courier Services - Work In Greece - Relocation Join Mercier Consultancy MD as an Italian Customer Support Agent specializing in courier services, with relocation to Greece.Base Pay Range Pay varies based on experience. Please discuss details with your recruiter.Key Responsibilities Deliver exceptional customer support to...
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Italian Customer Support Pro
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Milan, Italia Altro A tempo pienoA dynamic consultancy in customer support is seeking an Italian Customer Support Agent to join their team in Greece. Candidates should have a strong command of Italian and experience in customer support, especially in courier services. Responsibilities include offering assistance to clients via phone, email, and live chat, handling inquiries about shipping,...
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Milan, Italia Altro A tempo pienoItalian‑Speaking Customer Support – EG Hire Global We are looking for professionals to join international customer support teams, with the option to work onsite or remotely from Greece.What We Offer Relocation support: flight tickets, airport pickup, and 3 weeks of hotel accommodationAssistance in finding long‑term housing in GreeceCompetitive salary...
