Delivery Lead H&Ps

2 giorni fa

Rome, Italia Avanade A tempo pieno

Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.Come join us.We are seeking an experienced and highly motivated Delivery Lead to oversee Health & Public Services projects. The successful candidate will be responsible for ensuring projects are executed on time, within budget, and aligned with the strategic objectives of the organization. This role requires proven experience in leading projects within the industry, a deep understanding of processes and methodologies, strong leadership skills, and excellent communication abilities.The Delivery Lead is responsible for ensuring the successful delivery of services to our clients. The ideal candidate will have a strong background in project management, client relations, and team leadership, ensuring projects are completed on time, within scope, and to the highest quality standards. This role requires a client‑focused mindset, a passion for delivering exceptional service, and a proactive, results‑oriented approach.What you will do:Client ManagementServe as the primary point of contact for clients, maintaining strong, long‑lasting relationships.Understand client needs and requirements and ensure these are effectively communicated to the delivery team.Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly.Collaborate with the Sales Accounts to develop the business on the Client.Project DeliveryLead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.Develop detailed project plans, allocate resources, and manage the delivery schedule.Monitor project performance using appropriate tools and techniques, reporting on progress and any necessary adjustments.Team LeadershipStrong management skills, strategic thinking and problem‑solving skills.Oversee a team of project managers, coordinators, and other delivery staff.Provide guidance, mentorship, and performance feedback to team members.Foster a collaborative and high‑performance culture within the team.Ability to manage multiple projects and work under pressure.Process ImprovementIdentify opportunities for improving delivery processes and implementing best practices.Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency.Ensure compliance with company policies, procedures, and standards.Risk ManagementIdentify potential risks to project success and develop mitigation strategies.Monitor and manage project risks and issues, escalating the matters necessary.Industry KnowledgeUnderstand the competitive landscape and emerging technologies that impact the sector.Anticipate client needs and identify new business opportunities.#J-18808-Ljbffr

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