Director of Revenue Management

Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting for a Director of Revenue Management. Reporting to the General Manager, the role is responsible for the following key objectives: Drive the overall Revenue performance of the property through strategic pricing, inventory management, demand forecasting, segmentation optimization and channel profitability. Establish and evolve a long-term revenue strategy, ensuring alignment with brand positioning, market dynamics and stakeholder expectations Lead the creation, implementation and continuous refinement of Revenue processes, SOPs, analytical tools in a first-opening environment Maximize RevPAR, Market Share, ADR, Premium Room and Suite Mix, and profit contribution across all segments. About us Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera. Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international sophistication, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Conducts daily, weekly, monthly performance analysis Leads end-of-period analysis, identifying demand trends, need periods, opportunities and risks. Produces and presents Owner reports and critiques, integrating STR performance, market trends, pace analysis, segmentation evolution and revenue risks. Conduct deep-dive analysis on transient segments, promotions, channels, etc. Maintain accuracy and consistency of systems configurations (MARSHA, One Yield, HPP, distribution channels) Monitors online channels and competitive set to ensure price integrity, positioning and content accuracy. Lead STR Analysis weekly and monthly, identifies market share gaps and develops corrective commercial actions. Builds, review and updates the annual Room Revenue Budget and collaborates on the Total Hotel Budget Develop internal reporting tools to track KPIs and support decision making Managing Revenue Strategy Provides critical input to property leaders for development of market sales strategy. Defines and executes the property’s pricing strategy, ensuring rate integrity, competitive positioning and commercial alignment. Develops transient, group and premium-room strategies, incorporating seasonality, demand shifts, events and compression periods. Drives and monitors suite and premium room penetration, ensuring optimal inventory allocation and mix profitability. Leads the Group Base Build Strategy, evaluates opportunities and provides recommendations on displacement, pricing and contract terms. Ensures daily strategy deployment with FO, Reservations and Sales and verifies alignment in execution Ensures compliance with brand RM processes, PDP diagnostic assessments, and corporate initiatives. Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. Ensures that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate. Provides recommendations to improve effectiveness of revenue management processes. Building Successful Relationships Leads the Commercial Strategy Meetings (daily/weekly/monthly) ensuring cross-functional alignment. Communicates brand initiatives, demand and market analysis to stakeholders and owners Communicates market direction to revenue management, sales and hotel leaders. Develops and nurtures positive working relationships with all departments to ensure flawless execution of strategies. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements, and challenges to the stakeholders. Additional Responsibilities Creates, updates and enforces Revenue SOPs, including premium allocation, upgrade principles, overbooking and tactical actions. Supports onboarding and development of new team members Ensures all systems (Marsha, HPP, One Yield, OTA extranets) are updated, clean and aligned with strategy. Leads cross-functional projects related to efficiency, process optimization, profitability and forecasting improvement. Represents the hotel in meetings with Ownership, corporate teams and key partners. Maintains strict documentation and data accuracy for audit and compliance purposes What we offer A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family. Work alongside some amazing talent- award winning, experienced hospitality professionals Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much. Discounts for your friends and family 5euros breakfast when staying at any of our European hotel Wellness and sustainability initiatives What we look for Experience in the same role within international hospitality companies Knowledge of Marsha, Opera, One yield and other revenue management software and applications Experience in openings and luxury hotels MANAGEMENT COMPETENCIES Leadership Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action. Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Focuses and guides others in accomplishing work objectives. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends,