Marketing Customer Support Agent –Italian Speaker

5 giorni fa

Turin, Italia Altro A tempo pieno

Marketing Customer Support Agent –Italian Speaker Location:Lisbon, Portugal | On-site Employment Type:Full-time Languages:Italian+ English Monthly salary:1200 Euro grossRole Overview We are looking for an Italian-speaking Marketing Customer Support Agentto support advertisers on a digital advertising platform. This role focuses onpaid campaign support, digital marketing assistance, and advertiser experience , requiring strong marketing knowledge and customer service skills.Key ResponsibilitiesSupport advertisers withpaid campaign setup, optimization, and troubleshootingProvide guidance on campaign performance and platform toolsDeliver high-quality customer service to marketing clientsAssist clients via phone, email, or chatMaintain accurate documentation in internal systemsScheduleInitial schedule (12-hour window):Monday to Sunday:07:00 – 19:00Shifts:07:00 – 16:00or10:00 – 19:002 rotational days offRequirementsFluent Italian and EnglishExperience in paid campaign management(mandatory)Degree inMarketing or a related fieldProven experience inDigital MarketingPrevious experience in aContact Centre or Service Programfor anAdvertising Technology companyStrong understanding ofsocial media platforms and digital advertising fundamentalsCustomer-oriented mindset with strong communication skillsAbility to work independently and as part of a team#J-18808-Ljbffr

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