Membership Manager Madison House Milan

3 giorni fa

Milano, Italia Sunset Hospitality Group A tempo pieno

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world. From the Sunset Hotels & Resorts division, we are seeking a creative, strategic, and brand-orientedMembershipManager in Madison House Milan , right in the heart of Milan. Main responsibilities -Lead prospecting, outreach and lead generation initiatives during the pre-opening phase to build a strong pipeline of prospective members. - Conduct private tours, presentations and personalized meetings with potential members, effectively communicating the club’s value proposition and exclusivity. - Oversee and manage the full membership onboarding process, ensuring a seamless, consistent and premium experience at every stage. - Monitor, grow and nurture the membership base through targeted engagement, retention and loyalty strategies. - Develop and facilitate networking, collaboration and community-building opportunities among members. - Work closely with the Marketing and Events teams to strengthen the club’s positioning, visibility and appeal to target audiences. - Track, analyze and report on membership KPIs and performance metrics, proposing data-driven strategies to support sustainable growth.Qualifications Minimum 5 years’ experience in similar roles within members clubs, hospitality or luxury lifestyle. Strong networking skills and established relationships with HNWI/UHNWI clientele. Excellent communication, presentation and negotiation skills. Results-driven, with proven experience in lead generation and conversion. Fluent in Italian and English (written and spoken). Ability to thrive in a dynamic and international environment.Benefits Competitive Salary. Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond. Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.You can learn more about our company:https://www.metthotelsandresorts.com/milan/&https://www.sunsethospitality.com/

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