Growth & Operations Lead, Italy
9 ore fa
Location
Rome, Milan
Employment Type
Full time
Location Type
Remote
Department
Operations
About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all.
It is built to connect, empower, and be owned by everyone.
About the Team
The Market Operations team oversees the launch strategy, growth, and ongoing management of World across all markets.
This team deploys and manages all Orbs worldwide and serves as the primary point of contact for local Operators.
Our mission is to effectively onboard active users to World and help build a globally inclusive identity and financial network.
About the Opportunity
As our Growth Lead, Italy, you’ll play a pivotal role in scaling and maturing World’s operations in one of our most strategic markets.
You’ll manage the day-to-day performance of Italy Operators, drive sustainable user growth, and ensure that all activities meet the highest standards of compliance, trust, and brand reputation.
This is both a strategic and operational leadership role.
You will collaborate with Market Operations, Legal, Policy, Marketing, and Central Operations to ensure World’s Italy activities are efficient, compliant, and aligned with our global vision.
You’ll serve as the local connector between global priorities and on-the-ground execution — driving performance, enabling collaboration, and building strong relationships across our Operator network and external partners.
Key Responsibilities
Lead the growth and operational performance of World in Italy, ensuring strong Operator execution, compliance, and user experience.
Source, onboard, and manage Operators and key partners, maintaining alignment with global standards and Italy regulatory expectations.
Oversee location strategy and event approvals for brand activations across Italy.
Partner closely with Legal and Policy to ensure full compliance with Italy data protection and financial regulations.
Collaborate with Marketing and Communications to design and deliver high-trust, user-centric campaigns.
Identify and implement operational best practices to drive efficiency and scalability.
Use data and insights to track performance, assess risks, and shape decision-making.
Deliver in-person and remote Operator training sessions to maintain operational consistency and quality.
About You
7+ years of experience in operations, business development, or growth management, ideally within technology, fintech, or high-growth environments.
Proven success managing distributed teams or partner networks across multiple sites.
Strong understanding of the Italian regulatory and compliance landscape (GDPR, data protection, financial regulation).
Exceptional relationship-building and communication skills; able to manage high-performing Operator relationships with professionalism and empathy.
Highly analytical and data-driven, with the ability to translate insights into strategy and action.
Entrepreneurial, adaptable, and comfortable navigating ambiguity in fast-evolving contexts.
Based in Rome and willing to travel across Italy and occasionally within Europe.
Scope and Reporting Line
Scope: National ownership of the Italian market, with a focus on establishing operational excellence, scaling partnerships, and building trust with users and stakeholders.
Reporting Line: Reports to the Regional Manager, Southern Europe.
#J-18808-Ljbffr
-
Growth & Operations Lead, Italy
2 settimane fa
WorkFromHome, Italia Kubelt A tempo pienoLocation Rome, Milan Employment Type Full time Location Type Remote Department Operations About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by...
-
Workfromhome, Italia Kubelt A tempo pieno 90.000 €A leading global technology firm is seeking a Growth Lead for Italy to scale operations and manage day-to-day performance of local Operators. This strategic and operational role requires over 7 years of experience in business development, particularly in technology or fintech. Responsibilities include driving user growth, ensuring compliance with...
-
Growth & Operations Lead, Italy
4 settimane fa
WorkFromHome, Italia ACCA Careers A tempo pienoWorld is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App...
-
Rome-Based Growth
4 settimane fa
WorkFromHome, Italia ACCA Careers A tempo pienoA tech company focused on identity verification is seeking a Growth Lead in Italy to scale operations and ensure compliance. This role involves managing daily performance, collaborating with various teams, and ensuring high standards of trust and brand reputation. Candidates should have over 7 years of experience in operations or business development, with a...
-
Senior Driver Growth
2 settimane fa
WorkFromHome, Italia Bolt A tempo pienoA fast-growing tech company, seeks a (Senior) Operations Specialist in Milan to lead driver acquisition, engagement, and retention for ride-hailing services. The specialist will handle both individual drivers and partnerships with fleets, ensuring optimal performance. Candidates should have 3+ years in high-growth environments, be hands-on, and possess a...
-
Italy Multi-City Logistics Operations Lead
1 giorno fa
WorkFromHome, Italia Delivery Mates A tempo pienoA logistics firm is seeking a Senior Logistics Operations Manager to oversee operations across Italy. Responsibilities include managing P&L, leading multi-city teams, and ensuring operational excellence in Milan, Bologna, and Rome. The ideal candidate has over 5 years in logistics, strong numerical skills, and advanced proficiency in Excel. This role offers...
-
People Operations Lead — Remote, Growth
1 settimana fa
WorkFromHome, Italia indigo.ai A tempo pienoA leading AI platform company in Italy is seeking a People Operations Manager to support HR operations and hiring. The ideal candidate has at least 3 years of experience in HR roles, understands Italian labor law, and has strong analytical skills. You will manage daily HR tasks and coordinate hiring processes while ensuring a smooth candidate experience. The...
-
Italy-based Senior Safety
1 settimana fa
WorkFromHome, Italia DSS Sustainable Solutions A tempo pienoA global operations consulting firm is seeking a Senior Manager for their Milan office to lead teams in transforming client operations in sectors like Chemicals and Manufacturing. The ideal candidate will have a degree in engineering and experience in management consulting, particularly in operational risk management. This home-based role includes frequent...
-
Italy-based Senior Safety
9 ore fa
Workfromhome, Italia DSS Sustainable Solutions A tempo pieno 90.000 €A global operations consulting firm is seeking a Senior Manager for their Milan office to lead teams in transforming client operations in sectors like Chemicals and Manufacturing. The ideal candidate will have a degree in engineering and experience in management consulting, particularly in operational risk management. This home-based role includes frequent...
-
Driver Operations Lead – Italy
1 settimana fa
WorkFromHome, Italia Bolt A tempo pienoA leading tech mobility company is looking for a Senior Operations Specialist to drive driver acquisition, engagement, and retention in Milan. In this role, you'll optimize processes, manage relationships with partners, and work in a data-driven environment. A background in tech startups or consulting is crucial alongside fluent Italian and English. You'll...
