Head Of Operations

TL; DR
Prestatech is revolutionizing credit decisioning through bank account data scoring and document automation powered by proprietary technology.
With offices in Milan and Berlin, our diverse team of 20+ nationalities serves banks, Fin Techs, and credit brokers across Europe.
We're seeking a Head of Operations to translate company strategy into actionable operational plans, smooth execution, performance, and operational analysis to ensure efficiency and impact.
You: bring a solid track record in operational leadership roles within Fin Tech (or tech/scale‑ups), possess strong data‑driven, analytical, and decision‑making skills, with professional proficiency in English and Italian.
Prestatech is transforming financial decisioning through our innovative technology.
Founded in 2021 by successful entrepreneurs who previously built and exited Prestacap to PE investors.
We've raised €8 M to expand our intelligent document processing and transaction analysis solutions across Italy, Germany, UK, and USA.
We’re now looking for a hands‑on, outcome‑driven Head of Operations (m/f/d) with fintech experience who is eager to scale processes, teams, and impact.
You’ll work closely with the CEO and leadership team to turn strategy into execution, drive operational excellence across functions, and help shape the next growth chapter of Prestatech.
Tasks
Core Responsibilities
You will:
Oversee and manage day‑to‑day operations across client portfolio (reporting, support, change requests and account management)
Oversee and manage POCs, new client launches and integrations
Oversee and manage certifications, penetration tests and contract renewals processes
Define, monitor, and continuously improve KPIs, processes, and scalability
Lead the Operations teams
Partner with the Founders to define the operational roadmap
Foster a culture of collaboration, efficiency, and innovation across the company
Requirements
3‑5 years of professional experience, track record in Operational leadership roles within Fin Tech or Banking ideally in startups, scaleups, or consulting
A hands‑on problem solver who enjoys finding efficient ways to improve processes — or better yet, automating them using no‑code and low‑code tools
Strong analytical and logical thinking: you can frame challenges clearly when engaging with stakeholders and reimagine existing processes to drive efficiency or solve problems
A quantitative mindset with solid proficiency in spreadsheets such as Google Sheets or Excel
A true team player: while you value deep focus time, you also thrive on collaboration and supporting colleagues to achieve shared goals
Organized, detail‑oriented, and curious, always eager to learn and improve
A hunter mindset: resourceful, persistent, and always able to find a way forward
Professional proficiency in English and Italian
Don’t tick every single box? We still encourage you to apply.
At Prestatech, we value diverse experiences and perspectives—the right mindset and motivation matter most.
Success in this Role Means
After 3 months: established credibility and trust within the Team and different stakeholders, learn current processes, diagnose challenges and improvements, and translate company strategy into a clear operational roadmap draft.
After 6 months: Drive measurable improvements, scale processes, demonstrate leadership impact and position as a trusted operational leader and close partner to the Founders.
Recruitment Process
30‑min video call with HR Manager
Technical assessment: Cognitive test + Case study
C Levels Interview
Team fit conversations with Product, Engineering, and Customer Success
Benefits