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Sales Operations Manager
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Milan, Lombardy, 25, Italia Villa & Partners Human Capital Solutions Lavoro a distanza A tempo pienoFor a leading international premium lifestyle brand, we are looking for a **Sales Operations Manager** to strengthen and structure the Wholesale channel during a phase of strong international growth. This role will act as the operational reference point for the B2B business, playing a key role in ensuring reliable data, efficient processes, and solid...
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Sales Operations Manager
1 giorno fa
For a leading international premium lifestyle brand, we are looking for a Sales Operations Manager to strengthen and structure the Wholesale channel during a phase of strong international growth.
This role will act as the operational reference point for the B2 B business, playing a key role in ensuring reliable data, efficient processes, and solid commercial execution in support of the Sales, Digital, and Business Analytics teams.
It is a hands-on, high-impact role, critical to scaling the wholesale business and supporting international expansion.
The Sales Operations Manager will be responsible for:
Managing end-to-end wholesale operational processes
Overseeing orders, pricing, contracts, and customer master data
Handling the operational onboarding of B2 B partners, including documentation and system setup
Ensuring data accuracy and consistency across all commercial tools and reports
Supporting KPI reporting and data governance for the Front Office
Working cross-functionally with Sales, Digital, Finance, and Operations
Supporting and optimizing digital wholesale processes (B2 B platforms, ERP, tools)
Driving continuous process improvement to support scalability and international growth Profile
3–6 years of experience in Sales Operations, Commercial Operations, or Wholesale roles
Background in startups or structured scale-ups
Excellent command of Excel / Google Sheets
Familiarity with ERP systems and B2 B wholesale platforms (JOOR, Nu Order, or similar)
Fluent English is mandatory, as the role operates daily in an international environment
Hands-on, pragmatic, and solution-oriented mindset
Strong ownership, accuracy, and attention to detail
Ability to collaborate effectively with multiple stakeholders
Interest in premium fashion, accessories, or lifestyle brands Location: Milan
Travel: Occasional (meetings, training, market support)
