Lavori attuali relativi a Cluster Reservations Manager - Milan - COREcruitment
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Cluster Reservations Manager
2 settimane fa
Milan, Italia Antal International A tempo pienoJob Description A great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in Milan As the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and...
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Cluster Reservations Manager
3 giorni fa
Milan, Italia Antal International A tempo pienoJob Description A great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in Milan As the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and...
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Cluster Product Manager MAR
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Milan, Italia Altro A tempo pienoSocial network you want to login/join with: We are seeking a dynamic and driven Cluster Product Manager to join our Marketing team. This role will be pivotal in executing the regional marketing initiatives in alignment with the Cluster Marketing Plan. The ideal candidate will be a strong team player with high standards of integrity, a strategic thinker and a...
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Cluster Marketing Manager
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Milan, Italia Attività alberghiera A tempo pienoPR, Marketing und E-CommerceProfessionalsMilanAbout us Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!We live our mottoBE YOURSELF . Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us -...
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Cluster Marketing Manager
2 settimane fa
Milan, Italia Attività alberghiera A tempo pienoPR, Marketing und E-CommerceProfessionalsMilanAbout usLeonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!We live our motto BE YOURSELF . Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us -...
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Learning & development manager
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Cluster Reservations Manager
2 settimane fa
Cluster Reservations ManagerSalary: €NegotiableLocation: Milan, ItalyAn hospitality group with a diverse portfolio of luxury and lifestyle properties is seeking a Cluster Reservations Manager to join its Milan-based team. The company is known for its high service standards, distinctive guest experiences, and commitment to operational excellence.The Cluster Reservations Manager will oversee and coordinate the reservations function for a portfolio of luxury properties within the group. Based in Milan, this role ensures the highest standards of efficiency, accuracy, and personalized service throughout the booking process, while optimizing room revenue and maintaining alignment with brand values and operational excellence.Key ResponsibilitiesLead and manage the centralized reservations team for multiple properties, ensuring smooth daily operations and effective communication with on-site and regional teams.Oversee all aspects of the reservations process, including individual, group, and corporate bookings, to ensure accuracy and service excellence.Implement and monitor rate strategies, availability controls, and distribution channels in collaboration with the Revenue and Sales teams.Analyse booking trends, reports, and market data to optimize occupancy and revenue performance.Ensure that all reservations are handled in accordance with company standards and that guest preferences are accurately communicated to the relevant departments.Manage relationships with travel partners, OTAs, and corporate clients.Coach, train, and develop the reservations team, fostering a culture of service excellence, teamwork, and accountability.Collaborate closely with the Revenue, Sales, and Marketing departments to ensure a unified commercial strategy.Maintain a strong focus on sustainability and guest wellbeing, aligning operational decisions with the brand’s guiding principles. Qualifications & Experience Minimum 3–5 years of experience in a Reservations Manager or Cluster Reservations Manager role within luxury hospitality.Strong knowledge of PMS, CRS, and channel management systems (e.g., Opera, SynXis, or similar).Proven ability to lead and develop a team in a multi-property environment.Excellent communication and interpersonal skills, with fluency in Italian and English (additional languages a plus).Strong analytical and commercial acumen with attention to detail.A passion for excellence, service, and sustainability. Cluster Reservations ManagerSalary: €NegotiableLocation: Milan, Italy
